Hello families and friends of Peace Portal Seniors Village,

We would like to take this time to wish everyone a Merry Christmas.  This year has s has been such a difficult time for everyone. Our team of Managers and Staff are working diligently to keep your loved ones safe.  Everyone has really tried to make this Christmas as special as possible for all of our Resident’s here at Peace Portal Seniors Village. We would like to send a big “THANK YOU” out to all of our residents families for all the wonderful treats you have dropped off for the staff here at PPSV.  Your generosity is greatly appreciated and the treats have been enjoyed by all the staff.

Our recreation team got very creative this year and they have really decorated and lit up the halls, corridors and every residents room. All the residents received wonderful gifts for Christmas. PPSV and London Drugs collaborated together and with our local communities and donated gifts for our residents. Our team at PPSV continues to work diligently to make PPSV a better place to live and work.  We are proud of our accomplishments and we want families to know that we are committed to continuous quality improvement.  If you have an idea or a concern please reach out to our leadership team.

Connecting Families

We have had a lot of questions about visitors wanting to see their loved ones. Our team is dedicated in ensuring our residents are able to connect to their families and loved ones through window visits and facetime. If you would like to book or have any questions about visitation, please contact our Recreation Manager Sandy Kaethler at skaethler@retirmentconcepts.com.604-542-8265. Please ensure you are limiting your risk of exposure by keeping interactions within your core bubble.  On Christmas Day there would be no recreation team.

Christmas Day:

• Chef Jessyl and his team are working hard to plan for this year’s Christmas feast. There will be a traditional turkey dinner with all of the fixings for everyone in our community. Chef Jessyl is coming in on Christmas day to ensure our Residents have a wonderful Christmas dinner.

Good News :COVID 19 Vaccine:

We have just received our notification from Fraser Health to have 11 of our front staff members will be vaccinated.

• We appreciate your patience and understanding as we work through processes to establish the clinics and schedule staff and medical staff for the clinics.

Deliveries and Drop-offs: 

All deliveries will be sanitized and delivered directly to the resident’s suites after 24hours on hold.  Delivery times are below.

Deliveries: kindly press the button at the speaker (to your left) to inform our team if you’ve delivered an item in the lobby vestibule. Please label your delivery with resident name, and we will ensure sanitizing and delivery to loved one.

Monday- Sunday 10am-2pm:

All deliveries will be sanitized and delivered directly to the resident’s suites.   Delivery times are below. ENSURE IT IS LABELLED WITH THE RESIDENT NAME & ROOM NUMBER.

1. Please use plastic bags, no reusable bags.
2. Make sure to label all bags with resident name and room number.  No heavy deliveries.
3. Try to limit drop offs to essential items.

We have dedicated screening team members that will be working 7 days a week throughout the day to ensure that team members, visitors, and vendors are thoroughly screened. They will also be assisting with visitations.

Please know that the care and safety of residents is our number one priority. We will always act swiftly and with purpose to keep everyone safe.

Any questions or concerns please contact General Manager – Erick Bautista : ebautista@retirementconcepts.com  : Direct Line: 604-542-8260