Dear Residents’ Family, Friends, Decision-Makers and Guildford Community,
Hot Topics
- We share our gratitude with you for collaboration in sustaining a healthy community. Our goal is united in managing risks for resident safety.
- Mindful actions make the difference in health and safety – by keeping your mask on during visits and following all health protocols during Visitation, is vital respect for all residents.
- On March 17th we acknowledge one year milestone into global Covid protocols, and celebrate that no resident to date has experienced Covid 19 – and we strive to continue & Thank You for collaboration in managing all risks for resident safety.
- Save The Date! March 18th Family Council Zoom Meeting at 3:30pm featuring Aging Well Education:
Meet Dietitian Rob, “My Specialty, Your Loved One’s Collaborative Care- Your Questions Answered”. Guests Welcome!
- Previous weekly & daily updates of Guildford Seniors Village located on our Website https://www.retirementconcepts.com/category/guildford-seniors-village/
Visitor Safety Plan:
Designated Visitor – a social visitor
The Health Authority mandates ONE family designate who can visit a resident in person (with mask / protocol requirements).
- Please note we also offer a *lobby window visit* to support Non-Designated Visitors
- Pet Visitors – in alignment with Health Authority protocols, pets can visit with Designated Visitor Program, subject to protocols for infection control
Contact Us to Arrange! Visitations & Messages to Loved One
email gsv-familyvisits@retirementconcepts.com or call 604-582-0808 ext 203.
- To schedule Visitation, Phone Calls & Virtual Visits (Skype, Facetime & Zoom)
- To email your message and/or photos to your loved one: gsv-familyvisits@retirementconcepts.com
Compassionate Visits: support in Care
If your loved one is transitioning in their Life Journey, the Care Team will reach out to Resident Decision Maker in collaboration, to notify and arrange visit.
Essential Visitor: support in Care
- If the Long Term Care Community identifies a resident in need of specific care needs support deemed essential – the residence will reach out to Resident Decision Maker to arrange.
- Appeal process, please contact General Manager cnunes@retirementconcepts.com
Protocols
Strict compliance to all protocols in place corporately as well as directives of the health authorities, continues at Guildford Seniors Village. This includes preventative & enhanced infection control, monitoring residents’ & essential staffs’ health closely, and visitor designations.
Deliveries at Lobby Entrance:
- Please label your delivery with resident name & suite number, and we will ensure sanitizing and delivery to loved one.
- Kindly press the button at the speaker (to your left) to inform our team if you’ve delivered an item in the lobby vestibule.
- Wishing to bring food to your loved one? Vital aspects of safety risks and infection control, include diet texture, nutrition, & food safety (temperature).
- Please reach out if you would like to discuss suggestions. 604-582-0808
- Our Care Team will reach out with recommendations for Essential support.
Essential Services include:
- Onsite Hair Salon
- Mobile Dental Care offering full – service dental & denture care
- Foot Care Services
- Occupational & Physical Therapy
- Music Therapists
- Social Worker
- Dietitian
(Please note that Volunteers are not approved yet by local health authority. For interested Volunteer Applicants, please feel welcome to apply via recreation-gsv@retirementconcepts.com and we will inform you when Volunteering is possible in the future. Thank you for your interest!)
Family Council Zoom & Teleconference Monthly Meetings
Have you wondered what a Dietitian’s role is in your loved one’s care, nutrition & safety?
Don’t miss March’s Family Council Zoom Meeting featuring Aging Well Education:
Meet Dietitian Rob, “My Specialty, Your Loved One’s Collaborative Care- Your Questions Answered”
March 18, 2021 3:30 – 4:30pm Bring a Virtual Guest!
Especially valuable for loved ones & caregivers.
To RSVP, please email sbarr@retirementconcepts.com or call 604-582-0808 ext 125.
A Message from Administrative Coordinator
A reminder to file your taxes for 2020. For subsidized / Fraser Health clients, mandatory filing is required.
Please refer to Fraser Health filing tax 2020 information here https://www.fraserhealth.ca/health-topics-a-to-z/home-and-community-care/costs-for-home-and-community-care#.YFEEOCVfMlQ
For Billing, Trust Account, and Contact Info updates
Administration Coordinator, Cassio ctoscano@retirementconcepts.com 604-582-0808 ext 120
A Message from Social Worker
If you have not arranged a Power Of Attorney for your loved one, please do so & provide a copy to Guildford Seniors Village.
Veronica will be reaching out to you if your loved one is missing documentation.
If you would like to know how your loved one is adjusting to life in GSV, consented services update, in need of resources, or request for healthcare equipment?
Registered Social Worker, Veronica gloriousliving2020@yahoo.com 604-580-4516
Dining
Spring Summer Menu is anticipated to launch in early April! #OhYUM
Recent dining experiences featured Cheese tortellini with Tomato sauce, Green Salad, Berry Crumble cake
Is it lunchtime yet?
Food Photo of the Day
Therapeutic Recreation
On March 17th, in celebration of St. Patrick’s Day, we armchair travel to Ireland and look forward to green beer on Wine Wednesdays!
Have you tasted green beer?
Monthly Resident Council & Silver Spoons Meetingis on Friday, March 19th at 10:00am.
This week, we look forward to life enriching activities inspired by individuals living in Guildford Seniors Village
- First Floor Neighborhoods Dogwood & Maple: Active Games, One To One Recreation Visits, Walking Club, Creative Hands, Music with Iain, Bingo, That Makes Sense, Kickball, Catholic Mass, Armchair Travel Ireland, Badminton, Music Lounge, Serenity Nail Spa, Punjabi Social.
- Second Floor Neighborhoods Arbutus & Rosewood: Fitness, Armchair Travel, Men’s Social, Music with Iain, Pre Lunch Stretch, Bingo, Christian Service, That Makes Sense, One To One Recreation JOY, Reminisce, Wii Bowling, Ladies Social, News & Views.
Resources – Tools For Your Success – Looking Ahead
May is Caregiver Awareness month in British Columbia and Canada Revenue Agency is offering live webinars on Benefits and Credits for Caregivers:
Thursday, May 13, 2021 from 1:30 – 3:00pm Pacific time
Tuesday, May 25, 2021 from 10:00 – 11:30am Pacific time
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You can register for one of the above webinars by going to the below link and clicking on the link associated with the date of your choice.
https://canada.webex.com/canada/onstage/g.php?PRID=4f1473dfdd206ba0967b78ce55fe4326
Quality of Life Planning- Finding The Support You Need, When You Need It!
You may know someone who may benefit from more support, less isolation, and greater access to support, nutrition and joy.
Feel welcome to reach out, as we can provide insight, resources and navigation, or arrange a Respite Reservation in a studio apartment, in Guildford Seniors Village.
A Respite experience supports personalized care plan, joys & access to multidisciplinary care, vital for one’s well-being & safety.
*Please know that should an individual move into Guildford Seniors Village based on your recommendation, we like to ThankYou. *Ask about our Gratitude Referral Program*.
How Can We Assist You?
Would you like to know how your loved one is doing with their care, attending physician visits or medical update?
Our nurses specialize in clinical care, charting and ensuring medical support in personalized care for your loved one.
Please know if there is a concern, our nurses will reach out to resident contacts.
Neighborhood Care Teams: email your questions to: Nurses-GSV@retirementconcepts.com or Call Us at
Lead Nurse 604-582-0808 ext 250
1st Floor Dogwood & Maple Neighborhood 604-582-0808 ext 150
2nd Floor Rosewood & Arbutus Neighborhood 604-582-0808 ext 205
If your loved one is transitioning in their life journey, our Clinical Care Team will reach out to you to arrange Compassionate Visitation & specific protocols.
Keeping healthy is our top priority. Infection Control Education for all staff continues, working with compliance with Health Authority & overseeing Resident Care Plans.
Director of Care, Genevieve
gpelaez@retirementconcepts.com 604-582-0808 ext 207
To answer your questions regarding Therapeutic Recreation Programs, Resident participation, Volunteering, Entertainers, Family Council & Resident Council questions :
Manager of Therapeutic Recreation and Volunteers, Tracy
tferchoff@retirementconcepts.com 604-582-0808 ext. 203
Do you have questions or feedback regarding meals, cleanliness, laundry, or laundry labelling?
Support Services Manager, Aman
adhol@retirementconcepts.com 604-582-0808 ext 108
How Can We Help You?
I welcome you to reach out with feedback, compliments, concerns and questions about our daily operations.
I am responsible for physical compliances and liaison between Fraser Health, residents, and families for our Community.
General Manager, Camila
Learn & Stay In The Know: Follow us on Social Media Tips, joy & highlights for successful inspired living.
- Facebook https:/www.facebook.com/retconcepts/
- Instagram https:www.instagram.com/retirementconcepts
- Weekly updates Guildford Seniors Village Website https://www.retirementconcepts.com/category/guildford-seniors-village/
Your continued safety and health excellence is vital.
We wish you continued health excellence,
from All of Us in Guildford Seniors Village
