Dear residents, family members and friends,

As you may be aware, effective today the Public Health Officer (PHO) has made changes to the visitation requirements for individuals visiting long-term care homes or seniors’ assisted living residences.  We have outlined the new requirements below.

COVID-19 Visitation Requirements

Effective October 12, 2021:

• Visitors who do not demonstrate that they are either partially or fully vaccinated will not be able to enter the community (excluding children under 12 years or those with an approved medical exemption);
• Visitors are required to show proof of vaccination (e.g., BC vaccine card or equivalent) prior to entry, including if only to pass through the building to access an outdoor space;
• Visitors must adhere to the following measures until they are confirmed as fully vaccinated:
  • Wear a medical mask for the duration of the visit
  • Undergo rapid testing at the point of entry to the facility (excluding those under 12 years). If the rapid test result is positive, the visitor must not enter the community.
• Visitors who do not demonstrate that they are fully immunized, present with signs or symptoms of illness, or those in self-isolation or quarantine in accordance with public health directives, shall not be permitted to visit.

Effective November 30, 2021:

• Visitors must demonstrate they are fully vaccinated to enter the community (excluding children under 12 years or those with an approved medical exemption)
• Proof of vaccination (e.g., BC vaccine card or equivalent) is required at the time of entry into the community.

For more details information on the Public Health Order, please visit the Government of BC website at https://www2.gov.bc.ca/gov/content/covid-19/info/restrictions#long-term-care

How to Reach Us

For Clinical/Care-related concerns in Residential Care, please contact Kanika Ghosh, Assistant Director of Care at 604-466-3053 ext. 1932 or kghosh@retirementconcepts.com.

For Care/Support-related concerns in Assisted Living, please contact Arianna Fleet, AL Clinical Lead, at 604-476-4306 or afleet@retirementconcepts.com.

For Recreation questions, please contact Kim Knudsen, Manager of Recreation & Volunteer Services at 604-476-4320 or kknudsen@retirementconcepts.com.

For invoice or billing inquiries, please contact Anne Moncer, Admin Coordinator, at 604-476-4305 or amoncer@retirementconcepts.com.

In case of emergency, please contact Bianca Goldberg, General Manager, at 604-760-2209 or bgoldberg@retirementconcepts.com.

THANK YOU to everyone for working so hard to keep us safe and healthy, as well as for the kindness, understanding and support you share.

Sincerely,

The Maple Ridge Seniors Village (MRSV) Leadership Team and Staff