To all Family Members:
During this difficult time, the staff at Dufferin care Center want to thank family members of residents for their patience and understanding of the situation in our care home.
Status Update
All residents are being monitored closely and their care needs are being met in the best manner possible.
At this time, all of the original 8 residents who were in contact with COVID-19 remain symptom-free.
However, test results of recent swabs indicate two residents have tested positive for COVID-19 and remain in isolation. Their families have been notified and will be communicated with on a daily basis.
We have been notified that a Dietary Aide staff member has COVID+ results. She has been self-isolated at home since March 24, 2020. Please note, that she would not have had direct-resident contact. We are following up with staff members who were working with her in the Dietary department.
Communication
We continue to communicate with all families via e-mail and place phone calls to family members of the eight directly impacted residents – on Monday’s, Wednesday’s, and Friday’s.
The families of those who have tested positive will be communicated with on a daily basis.
Should there be any change related to other residents, families will be updated immediately.
We continue to post daily updates on the Retirement Concepts Website and Facebook Page.
Lockdown at Dufferin Care Centre
The community remains on mandatory lockdown as per the Order of the Medical Health Officer.
We are following Dr. Bonnie Henry’s order to stop sharing staff between facilities.
Staffing
Today we are again staffed adequately, and everyone is working as a team to ensure the best care possible during this time.
Supplies
We continue to monitor our supplies closely. Once again, we wish to express our thanks to families who have donated thermometers and other supplies to us. We are grateful for your generosity.
Teamwork
Our staff continue to show tremendous dedication and commitment in caring for our residents.