UPDATE ON COVID-19 – Friday, April 17TH, 2020


To all Family Members:
Dufferin Care Center staff are grateful for your support as we continue to work diligently to care for your loved ones.

Status Update
All residents continue to be monitored closely and their care needs are being met in the best manner possible. The total number of residents who have tested positive has increased by one – and now totals eight. The most recent COVID+resident has been moved from the second floor to the first, where all other impacted residents remain in isolation.

We continue to monitor our residents and should anyone be symptomatic, they are swabbed, placed in isolation as a precaution until lab result are known, and families are informed.

Today, we also have one additional staff member who has tested positive, bringing the total to five, each of whom are home and in self-isolation.

We continue to screen our staff upon entrance into our building and midway through their shift.

Communication with all families continues via e-mail, while daily phone calls to family members of the eight directly impacted residents continue. If there are any changes in other residents, families will be updated immediately.

We also communicating with our impacted staff three times per week.

We continue to be in frequent communication with Fraser Health Authority representatives. Their support, advice and direction is truly appreciated.

Please refer to our daily updates on the Retirement Concepts Website and Facebook Page.

Lockdown at Dufferin Care Centre
The community remains on mandatory lockdown as per the Order of the Medical Health Officer.

We are following Dr. Bonnie Henry’s order to stop sharing staff between facilities.

Today we are fully staffed in the Laundry and CARE department but remain short staffed in Dietary, Housekeeping and Recreation departments. Today is our eleventh day of “outsourced” meals from Guildford Seniors Village.


We continue to monitor our supplies closely. We have received emergency supplies through our Corporate Procurement as well as Fraser Health. We are adhering to approprirate protocols regarding personal protection equipment (PPE) and staff are wearing goggles, masks and gloves while on the resident units, and gowns when entering rooms of the affected residents.

Our staff continue to show tremendous dedication and commitment in caring for our residents. We want to continue to express our sincere thanks to the staff at Guildford Seniors Village and to our Pandemic Response Team for supporting us during this challenging time.