UPDATE ON COVID-19 – Friday, April 10th, 2020



To all Family Members:

We recognize this is a difficult period for everyone and we wish to thank you for your patience, understanding and words of support.

We wish everyone a blessed Easter weekend and we hope that each of you will stay safe. At this time, the family who lost a loved one this week are also in our thoughts.

Status Update

All residents continue to be monitored closely and their care needs are being met in the best manner possible.

The total number of residents who have tested positive now totals five, after one additional confirmation.

We continue to monitor our residents, and should any be symptomatic, the resident is swabbed, placed in isolation as a precaution until lab result are known, and families are informed.


We continue to communicate with all families via e-mail and will place daily phone calls to family members of the five directly impacted residents. If there are any changes related to other residents,  families will be updated immediately. We also communicate with staff who have tested positive and remain in self-isolation, on a daily basis.

We remain in frequent contact with Fraser Health Authority representatives. Their support, advice and direction is truly appreciated.

Please refer to our daily updates on the Retirement Concepts Website and Facebook Page.

Lockdown at Dufferin Care Centre


The community remains on mandatory lockdown as per the Order of the Medical Health Officer.

We are following Dr. Bonnie Henry’s order to stop sharing staff between facilities.



Today we are short one RCA in the CARE department and remain short staffed in Kitchen, Housekeeping and Recreation departments. There is No staff shortage in Laundry. Today is our fifth day of “outsourced” meals from Guildford Seniors Village. Everything is going well.


We continue to monitor our supplies closely. We have received emergency supplies through our Corporate Procurement as well as Fraser Health.




Our staff continue to show tremendous dedication and commitment in caring for our residents. We want to express our sincere thanks to the staff at Guildford Seniors Village and to our Pandemic Response Team for supporting us during this challenging time.