Hello families and friends of Peace Portal Seniors Village,

 Happy New Year 2021 !

We are very pleased to share there continues to be no signs or symptoms of COVID-19 in any of our residents or staff here at Peace Portal Seniors Village. Although this has been such a difficult time for everyone we can celebrate that there is a vaccine on the way and change is around the corner.  Our team of Managers and Staff are working diligently to keep your loved ones safe.  The old year’s passed and gone away. We raise our glasses to make a toast. The New and Present is what means the most. While our new normal will be slow to reload we are optimistic for what it will hold. This New Year will still hold many of the challenges we have overcome this past year, but please be patient as we are sure it will throw in some new one too. While it might not look like it did before the pandemic, we will do our best to still be the place where our residents will want to be. We do have few winter’s months to get through in the meantime. Please stay strong and know we are here for you. We have many great activities lined up for our residents.

 Connecting Families:

Window visits are continuing. For families that do not carry a mobile phone we can provide a portable phone for you. We continue to encourage family members and other loved ones to connect with residents via telephone, FACETIME. Anyone wishing to book a window visit with their loved one please contact  Sandy Kaethler.

Email : skaethler@retirmentconcepts.com  Tel :604-542-8265

Recreation:

The recreation team are preparing activities to ensure residents can have fun, exercise and socialize with each other in our community. Arts and crafts, active games, brain games, table games and music programs are just some of the programs that we are enjoying. Please remind and motivate your loved ones to participate in these smaller group activities.

Deliveries and Drop-offs: 

All deliveries will be sanitized and delivered directly to the resident’s suites after 24hours on hold.  Delivery times are below.

Deliveries: kindly press the button at the speaker (to your left) to inform our team if you’ve delivered an item in the lobby vestibule. Please label your delivery with resident name, and we will ensure sanitizing and delivery to loved one.

Monday- Sunday 10am-2pm:

All deliveries will be sanitized and delivered directly to the resident’s suites.   Delivery times are below. ENSURE IT IS LABELLED WITH THE RESIDENT NAME & ROOM NUMBER.

  1. Please use plastic bags, no reusable bags.
  2. Make sure to label all bags with resident name and room number.  No heavy deliveries.
  3. Try to limit drop offs to essential items.

We have dedicated screening team members that will be working 7 days a week throughout the day to ensure that team members, visitors, and vendors are thoroughly screened. They will also be assisting with visitations.

Please know that the care and safety of residents is our number one priority. We will always act swiftly and with purpose to keep everyone safe.

We wish you Happiness, Health and Hope for this New Year. We look forward to the day when we can all hug as you walk through the front door again. 2021 will be a year of celebration, but we just need to wait a little bit longer.

Once again, A BIG THANK YOU to everyone for working so hard to keep us safe and healthy, as well as for the kindness, understanding and support you share.