Hello Everyone,                                                                      July 29, 2020

 

We have enjoyed being able to welcome family and loved ones back. It has been beautiful to see people smile and cry tears of joy as they are reunited.  Please know we are doing everything we can during these times to think of innovative ways to make it happen as well as possible, and we have been working hard at recruiting and training staff to assist with screening and visitation

 

In other positive news, both both hairdressers are reinstated with their safety plans and Residents are happy to have this service back.

 

If you are the Designated Visitor for anyone in Long Term Care:

Please remember to state your name, whom you wish to visit and a phone number where you can be reached.

 

For family wanting to visit loved ones in the Assisted Living please contact Reception A/L 250-760-2321.

 

These visits will be set up for one designated family member at a time following this process:

 

There will be no changes for families wanting to visit loved ones in Palliative Care. Concerns can be sent directly to the General Manager who will assist you with resolution. tdouglas@retirementconcepts.com

 

 

 

Stay safe everyone,

 

From the Leadership Team at Nanaimo Seniors’ Village