Hello Everyone,                                                                                                                                August 5th, 2020


We are happy to let you know we have been able to recruit and train screeners to facilitate the designated visitors.  We have put in a designated voicemail box in order to expedite response time.  We have added 2 more tents to accommodate outside visits.


If you are the Designated Visitor for anyone in Long Term Care:

Please remember to state your name, whom you wish to visit and a phone number where you can be reached.


For family wanting to visit loved ones in the Assisted Living please contact Reception A/L 250-760-2321.


Visits are be set up for one designated family member at a time following this process:



There will be no changes for families wanting to visit loved ones in Palliative Care.

Concerns can be sent directly to the General Manager who will assist you with resolution. tdouglas@retirementconcepts.com




Stay safe everyone,

From the Leadership Team at