Hello Everyone,                                                                                                                                June 5, 2020


We continue to appreciate all that you and your loved ones are doing to heed the precautions put in place to alleviate risk of exposure to COVID-19. We are relieved to tell you that there are no cases of reported outbreak nor signs nor symptoms of COVID-19 in any of our residents or staff here at Nanaimo Seniors’ Village.


There are no current changes to our no visitor policy, however we are awaiting new guidelines and will keep everyone posted next week.


We know everyone is asking about the reinstatement of the hairdresser here at NSV. Unfortunately, we are still not able to bring hairdressing services back just yet. We will continue to keep you posted and this service will be reinstated as soon as possible.


On Sunday June 6th at approximately 6pm Cars4Covid will drive through our village with their vintage cars. We will be encouraging residents to watch through the windows. Cars4Covid raises money for COVID-19 vaccine research.


On Sunday June 7th between 10am and 1pm the Nanaimo Clippers (Hockey team) will use NSV as a location for one of their stations as part of their Amazing Race competition. They have 10 families that will come one at a time for a few minutes to complete an event out by the Fish Pond. There will be two volunteers wearing Orange (clippers colours) to record/monitor their performance and participation. They have asked if we could let the residents know to look out while they are doing this….for some entertainment and enjoyment. NSV was a large sponsor this year and that is one reason why they wanted to come to our site.


Assisted Living and Independent Living


Chef Mike and his team put on a wonderful BBQ yesterday for Assisted and Independent Living.  Everyone was able to maintain a social distance and pick up their BBQ’d bagged lunch. A good time was enjoyed by all.

Chef Mike has announced there will be another BBQ coming up in July. We are reinstating Friday night BBQ and buffet at Highgate shortly. We will have servers dishing out the buffet in order to ensure we are in compliance with the COVID-19 protocols

We are currently recruiting staff for the recreation aide positions at both Assisted and Independent Living, this is a result of the single site staffing orders and a medical leave of absence.


Complex Care


We are excited to announce we have recruited 2 full time recreation staff in complex care who will be joining us before the end of June. Small group programs will start to be rolled out June 8th in complex care continuing on a weekly basis, following the mandated physical distancing MOH guidelines of 2m (6 foot) between participants. Sanitization will continue to be priority for resident’s hands before/entry and after/exiting program areas as well as for chairs and any touch surfaces used for the program. Recreation will continue to schedule 1:1 visits with emphasis on skype and or facetime for family connections before and after these programs. This will be provided based on current staffing levels. We thank you for your continued support and flexibility as we navigate the program additions to enhance leisure time with your loved ones.


We are pleased to announce we have recruited Jenny Jackson our new Registered Dietician who will be working in Complex care 4 days per week. We are including information about our Social Work services available in Complex Care. Please see the attached information from Anna Martin the Social Worker in Complex Care who will be available 4 days per week.


Due to social distancing orders we are encouraging family members and loved ones to connect with your family member via telephone call, or FACETIME or SKYPE.


To inquire about facetime/skype or phone calls or if you want to write a letter or send a picture for us to print, please contact the Recreation Department in Complex Care by email at: nsvrecreation@retirementconcepts.com or call 250-760-2616. For Assisted and Independent Living, you can contact our Manager of Recreation Therapy, Tracey Leslie at tleslie@retirementconcepts.com or call 250-760-2316 and we would be happy to do that for you.


Social Work Services

Social Workers provide support and practical assistance to individuals, family members, and caregivers with concerns such as:


Nursing leaders (i.e. RN’s, ADOC, DOC) and department managers can initiate a referral, they will be asked to ensure that the reason for the referral has been discussed with the resident (if appropriate) or the resident’s family.

If you are a family member, please contact Anna Martin @ 250-760-2304 or email @ Socialworker-nsv@retirementconcepts.com.



We want to extend our best wishes for a wonderful weekend.

Stay safe everyone,


From the Leadership Team at Nanaimo Senior’s Village