Hello Everyone,                                                                                                                                June 12, 2020

We continue to appreciate all that you and your loved ones are doing to heed the precautions put in place to alleviate risk of exposure to COVID-19. We are relieved to tell you that there are no cases of reported outbreak nor signs nor symptoms of COVID-19 in any of our residents or staff here at Nanaimo Seniors’ Village.

The big question is when everyone can visit with family here at NSV.  We will still need to minimize risk and tread cautiously and won’t be in a position to allow visitors until we have clear direction from the health authorities.

Please understand that we want to do everything we can in order to expedite hairdressing services, visitors and other activities which everyone is missing.  We keep informed and we are on calls daily in order to ensure we are up to date with current orders and protocols.

We are still encouraging family members and loved ones to connect with your family member via telephone call, or FACETIME or SKYPE. To inquire about facetime/skype or phone calls or if you want to write a letter or send a picture for us to print, please contact the Recreation Department in Complex Care by email at: nsvrecreation@retirementconcepts.com or call 250-760-2616. For Assisted and Independent Living, you can contact our Manager of Recreation Therapy, Tracey Leslie at tleslie@retirementconcepts.com or call 250-760-2316 and we would be happy to do that for you.

A word from our Social Worker

As I meet with the people who live in our long term care home, I’m touched by their openness to share their stories with me. As I enter their room, sometimes without warning, and peak my head in to introduce myself, I’m often met with a smile and a willingness to share a story or two. Sometimes I’m gifted with stories of life travel and other times, stories about family and beloved family pets.  The Covid- 19 pandemic highlights the importance of these wellness checks and the need to sit just a little while longer. Social Workers are active listeners but they also create spaces and opportunity to build relationships and connection.

It is a gift to be able to have the opportunity to get to know your loved ones and create moments of joy no matter how small they might be. I know nothing can replace a hug from a loved one and the desire to be reunited is strong. We are here to support you and you’re loved one, we will get through this together.

Warmest regards,

Anna Martin, RSW

We want to extend our best wishes for a wonderful weekend.

Stay safe everyone,

From the Leadership Team at Nanaimo Seniors’ Village