Hello everyone,                                                                                                                                               November 3, 2020

Today is a very wet fall day here at NSV.  We hope everyone is staying safe and warm.  There are not very many updates from last week’s email.   A fun time was had by all with the celebration of Halloween festivities on October 30th.  Mike and his culinary team put together a Chinese food luncheon for both Assisted Living and LTC.

Care Rx Pharmacy will be at NSV on November 4^th and 5^th, 2020 with flu clinics.  Vaccines will be available to all residents and all staff.  If residents are still needing a signed consent form, now is the time to get it in.  Or, bring it with you when you come for your vaccine.

Our new Recreation Manager Amy continues to work diligently on building up the Recreation Department and is working on plans for Remembrance Day.

Designated Visitors:

As a reminder, smoking is not permitted anywhere on the NSV property.

If you are the Designated Visitor for anyone in Long Term Care:

• Call 250-760-2444 or email –  nsv-familyvisits@retirementconcepts.com
• When you hear the main greeting, please press 7.
• You will be directed to the new mailbox where you can leave a message.  Please remember to state your name, whom you wish to visit and a phone number where you can be reached.

****After your visit you will exit the LTC facility by entering 1199#

For family wanting to visit loved ones in the Assisted Living please contact Reception A/L 250-760-2321.

Visits are be set up for one designated family member at a time following this process:

• Designated visitor will self-screen prior to attending at https://bc.thrive.health/covid19/en
• Family member will meet our reception staff at the front door of the appropriate building.
• We will need to record your temperature and you will be required to sign in and answer some pre-screened questions.
• A medical grade mask will be provided for each visitor, and all visitors are asked to sanitize your hands.
• You will need to wear the face mask provided and you will directed to your loved ones room.
• In order to reduce exposure risks by asking that you enter and exit point A to point B. Please do not enter any of the common areas for the Residents.
• If you are ill or not feeling well please cancel your visit and stay home

There will be no changes for families wanting to visit loved ones in Palliative Care.

Concerns can be sent directly to the General Manager who will assist you with resolution. tdouglas@retirementconcepts.com

• Facetime/skype sessions for out of town please contact nsvrecreation@retirementconcepts.com  or call 250-760-2616 for LTC and for Assisted Living, they can call Amy or Gina in recreation at 250-760-2515 to book an appointment.
• If you were you receiving a weekly facetime/skype and you are now the designated visitor, the facetime/skype calls will cease until further notice.  If you are out of town and unable to be here in person, please see above.

Thank you everyone and stay safe,

From:

Tina Douglas General Manager and

The Leadership Team at Nanaimo Seniors’ Village