Hello everyone,                                                              December 8, 2020

We hope that this quick note finds you well.  We prepared the following updates for you.

Our Recreation Team for the entire Campus should be filled by December 28^th.  We are happy to announce the following assignments:

LTC – A1)   Brianna – starting December 28^th

LTC – A2)   Jody

LTC – CD1) Michael

LTC – EF1) Erica

LTC – CD2) Susan and Myrna

LTC – EF2) Julie

Assisted living: Deryn

Independent living: Gena

We commence the 12 days of Christmas:

December 9^th – Christmas Decorating Contest

December 10^th – Candy Cane Scavenger Hunt – Staff and Residents are encouraged to wear red and white

December 11^th – Gingerbread House contest – to be displayed in each building Residents and staff to vote

We are doing our very best to improve service and quality of life.  We are asking that everyone do their part in order to keep the Residents safe.  Please ensure you are limiting your risk of exposure by keeping interactions within your core bubble.  Visitors please note that parking is limited.  We are unable to allow access to enter at the back of the building so staff and visitors are required to walk around the building to the front entrance for screening.  Please allow yourself plenty of time prior to your visit.  Please see the attached diagram with the green arrows for ways to access the front entrance.

As a reminder, smoking is not permitted anywhere on the NSV property.   We are adhering to strict protocols, you will be required to wear the face mask provided to you, which must be worn at all times during the duration of your visit.  Please ensure that you are going directly to and from your visit.

Please ensure you self -screen prior to attending at https://bc.thrive.health/covid19/en

If you are ill or not feeling well please cancel your visit and stay home.  We can arrange for a face time visit instead.

Visits are set up for one designated family member following this process:

• Family member will meet our reception staff at the front door of the appropriate building.
• We will need to record your temperature and you will be required to sign in and answer some pre-screened questions.
• A medical grade mask will be provided for each visitor, and all visitors are asked to sanitize your hands.
• You will need to wear the face mask provided and you will directed to your loved ones room.
• In order to reduce exposure risks by asking that you enter and exit point A to point B. Please do not enter any of the common areas for the Residents.

If you are the Designated Visitor for anyone in Long Term Care:

• Call 250-760-2444 or email nsv-familyvisits@retirementconcepts.com
• When you hear the main greeting, please press 7.

• You will be directed to the new mailbox where you can leave a message.  Please remember to state your name, whom you wish to visit and a phone number where you can be reached.

****After your visit you will exit the LTC facility by entering 1199#

For family wanting to visit loved ones in the Assisted Living please contact Reception A/L 250-760-2321 between 7:30 am – 4:30 pm (new reception hours)

There will be no changes for families wanting to visit loved ones in Palliative Care.

Concerns can be sent directly to the General Manager who will assist you with resolution. tdouglas@retirementconcepts.com

• Facetime/skype sessions for out of town please contact nsvrecreation@retirementconcepts.com  or call 250-760-2616 for LTC and for Assisted Living, they can call Recreation at 250-760-2515 to book an appointment.

Thank you everyone and stay safe,

The Leadership Team at Nanaimo Seniors’ Village

The time between now and January 8th, which includes many significant holidays, will be different this year in long-term care, as in the community at large. COVID-19 precautions will remain in place.
Everything should be done to maximize designated social visitors and essential visitors as safely as possible. Our Medical Health Officer has confirmed that essential and social visits can proceed. Sites are encouraged to reach out to families about visiting over the holidays.
The Order from the Provincial Health Officer, Dr. Bonnie Henry, as it stands today is for only those living in a household to gather. Hence, we cannot provide direction to families other than reminding them of this Order. If families take a loved one home for the holidays, regardless of the length of the visit, the resident will have to isolate for 14 days upon return.
While the usual large gatherings and social events are not possible in LTC, the homes are encouraged to decorate and create, where possible, activities in small groups to mark the Holiday Season.
We understand how very difficult this holiday season will be for everyone. Our hope is that we all find joy in the small things and in the true nature of the season, whatever you celebrate