Hello everyone,                                                                                               November 17, 2020

We continue to watch the number of Covid cases spike here in Nanaimo.  We are asking that everyone do their part in order to keep the Residents safe.  Please ensure you are limiting your risk of exposure by keeping interactions within your core bubble.  Visitors please note that parking is limited.  We are unable to allow access to enter at the back of the building so staff and visitors are required to walk around the building to the front entrance for screening.  Please allow yourself plenty of time prior to your visit.  Please see the attached diagram with the green arrows for ways to access the front entrance.

As a reminder, smoking is not permitted anywhere on the NSV property.   We are adhering to strict protocols, you will be required to wear the face mask provided to you, which must be worn at all times during the duration of your visit.  Please ensure that you are going directly to and from your visit.

Please ensure you self -screen prior to attending at https://bc.thrive.health/covid19/en

If you are ill or not feeling well please cancel your visit and stay home.  We can arrange for a face time visit instead.

Visits are set up for one designated family member following this process:

If you are the Designated Visitor for anyone in Long Term Care:

****After your visit you will exit the LTC facility by entering 1199#

For family wanting to visit loved ones in the Assisted Living please contact Reception A/L 250-760-2321 between 7:30 am – 4:30 pm (new reception hours)

There will be no changes for families wanting to visit loved ones in Palliative Care.

Concerns can be sent directly to the General Manager who will assist you with resolution. tdouglas@retirementconcepts.com

 

Thank you everyone and stay safe,

The Leadership Team at Nanaimo Seniors’ Village