February 2, 2021
Hello, Family and Friends,
We would like to advise that we have a new Assistant General Manager. Jennifer Laube commenced her new position on February 1st. Jennifer is an LPN with many years of managerial experience. She will be assisting NSV with recruitment, onboarding, staff training, Health and Safety and other HR related functions.
On Mondays Residents in A1 and RCA Students from Discovery College are participating in OMA (Opening minds through Art). With a full Recreation team in place all residents across the NSV community have access to meaningful activities and socialization.
We are anxiously awaiting Island Health’s plan to roll out the second vaccines for staff and residents of LTC and Assisted Living. Our numbers have been sent in to Island Health for our Residents in Independent Living. Although we do not yet have dates we do know that IL will receive the first vaccines as soon as phase 2 rolls out.
We have had a lot of questions about visitors wanting to see their loved ones. We are encouraging Essential and Designated Visitors to connect with other family members via facetime and skype during their visits. Instructions will be written out and provided by the Screeners.
We are doing our very best to improve service and quality of life. We are asking that everyone do their part in order to keep the Residents safe. Please ensure you are limiting your risk of exposure by keeping interactions within your core bubble. Visitors please note that parking is limited. We are unable to allow access to enter at the back of the building so staff and visitors are required to walk around the building to the front entrance for screening. Please allow yourself plenty of time prior to your visit. Please see the attached diagram with the green arrows for ways to access the front entrance.
As a reminder, smoking is not permitted anywhere on the NSV property. We are adhering to strict protocols, you will be required to wear the face mask provided to you, which must be worn at all times during the duration of your visit. Please ensure that you are going directly to and from your visit.
Please ensure you self -screen prior to attending at https://bc.thrive.health/covid19/en
If you are ill or not feeling well please cancel your visit and stay home. We can arrange for a face time visit instead.
Visits are set up for one designated family member following this process:
****After your visit you will exit the LTC facility by entering 1199#
For family wanting to visit loved ones in the Assisted Living please contact Reception A/L 250-760-2321 between 7:30 am – 4:30 pm (new reception hours)
There will be no changes for families wanting to visit loved ones in Palliative Care.
Concerns can be sent directly to the General Manager who will assist you with resolution. firstname.lastname@example.org
Thank you everyone and stay safe,
The Leadership Team at Nanaimo Seniors’ Village