Guildford Seniors Village Weekly Update 5 November 2020

Hello Family Members & Guildford Seniors Village Community, we cherish our healthy community, have completed our Flu Vaccinations and remain vigilant in our collaborative efforts to stay healthy – and happy!

Learn, Laugh & Stay in the Know by following us on Social Media: tips & highlights for successful inspired living

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Weekly updates Guildford Seniors Village Website https://www.retirementconcepts.com/category/guildford-seniors-village/

Please feel free to share with family members!

Special News!

We are thrilled about recognition by Surrey Voters, achieving Top Three as Reader’s Choice Award in Surrey! A privilege to serve seniors and enhance care, joy & sense of community.

https://issuu.com/blackpress/docs/i20201029115551469

Your Best Contacts

Your feedback and questions are important to us!

With respect to your time, support and services, please find some of our team below to assist you best:

If you would like to know how your loved one is transitioning, consented services update, in need of resources, or request for healthcare equipment?

Veronica, Registered Social Worker

gloriousliving2020@yahoo.com 778-551-6513

To answer your questions regarding Therapeutic Recreation Programs, Resident participation, Volunteering, Entertainers, Family Council & Resident Council questions :

Tracy, Manager of Therapeutic Recreation and Volunteers

tferchoff@retirementconcepts.com 604-582-0808 ext. 203

To make an appointment for visitation with a resident by phone call, video call, or in-person visit

GSV Recreation Department

Gsv-familyvisits@retirementconcepts.com 604-582-0808 ext. 203

Preparation & Visit details will be shared with you

To Send A Message or Photos to Your Loved One:

recreation-gsv@retirementconcepts.com and we will be pleased to deliver to your loved one.

(feel welcome to send mail via Canada Post- we do sanitize before delivery to resident)

Do you have questions or feedback regarding meals, cleanliness, laundry, or laundry labelling?

Support Services Manager, Aman

adhol@retirementconcepts.com 604-582-0808 ext 108

If your loved one is transitioning in their life journey, our Clinical Care Team will reach out to you to arrange Compassionate Visitation & specific protocols.

Would you like to know how your loved one is doing? Our busy nurses specialize in clinical care, charting and ensuring medical support in personalized care for your loved one.

Neighborhood Care Teams

1^st Floor Dogwood & Maple Neighborhood 604-582-0808 ext 150

2^nd Floor Rosewood & Arbutus Neighborhood 604-582-0808 ext 205

Keeping healthy is our top priority. Infection Control Education for all staff continues.

Remaining vigilant in infection control, and with flu season approaching, we have hosted our Flu Vaccine Clinic October 29^th, and ongoing by consent.

Family Decision Makers – please feel welcome to contact the Nurses at 604-582-0808 ext: First Floor ext 150 / Second Floor 205, to share your consent or any questions. Thank you!

Director of Care, Genevieve

gpelaez@retirementconcepts.com 604-582-0808 ext 207

Do you know someone who would benefit from our comprehensive care, home cooked dining, attending physician & multidisciplinary support, in lovely studio apartments & caring neighborhoods that surround serene gardens? We support individuals in Mini Vacations (respite), long term 24 hour care and subsidized programs.

Improving access to support, reducing isolation, and increasing joy, nutrition and caring is our specialty!

Community Relations & Community Information, Sandra

sbarr@retirementconcepts.com 604-580-4283

For Billing, Trust Account, and Contact Info (Address / phone number) updates

Administration Coordinator, Cassio

ctoscano@retirementconcepts.com 604-582-0808 ext 120

Hello, My name is Camila Nunes

As many of you know , I am the General Manager for our wonderful community and you can contact me whenever you do not hear a response from any department that you are waiting for, or made contact with. I handle compliments, concerns and our daily operations. I am also responsible for physical compliances and liaison between Fraser Health and families for our Community.

How Can We Help You?

cnunes@retirementconcepts.com 604-582-0808 ext: 103

Protocols

Designated Visitor protocols continue – each resident or alternate decision-maker, may designate one designated family/support person who is essential to maintaining physical and emotional health.

Strict compliance measures to all protocols remain unchanged in Guildford Seniors Village, following the direction of our public health officials, including preventative & enhanced infection control, monitoring residents’ & staffs’ health closely, and visitor designations.

Deliveries: kindly press the button at the speaker (to your left) to inform our team if you’ve delivered an item in the lobby vestibule. Please label your delivery with resident name, and we will ensure sanitizing and delivery to loved one. For resident safety, kindly refrain from passing items via windows as we must sanitize all. Thank you.

Essential Services include:

Onsite Hair Salon
Mobile Dental Care offering full – service dental & denture care
Foot Care Services
Occupational & Physical Therapy
Music Therapists
Social Worker

Family Council Returns Virtually!

We thank all family & loved ones who participated in Oct 22^nd Virtual Family Council Meeting. Each of your advocacies, questions, feedback and collaboration is valued & respected.

Interested in attending a Family Council Meeting? A Family Council provides families and friends of residents with a way to support one another as caregivers. It’s a place to gather, share information, while being involved in helping to improve quality of life of the residents living within Guildford Seniors Village

Save The Date! Family Council Zoom (& Teleconference) Meeting

November 19 at 3:30pm to 4:30pm, which will include from 3:35pm to 4:05pm Aging Well Education featuring special guest speaker lawyer Eryn Jackson, Associate, Richards Buell Sutton LLP, presents “Healthcare Representation, Power of Attorney & Your Questions Answered”.

Please RSVP to this email to register, and we will send you a direct invite.
If you have any questions please contact 604-582-0808 ext. 203

Thank you RCA Beatriz for creating costumes for Arbutus Neighborhood! You Make Life Better!

Recreation Manager & General Manager Ensure Carnival Fun on Oct 30!

#ThisIsRecreation A Message from Therapeutic Recreation Lead

We embrace the domains of purpose and meaning within programs inspired by current resident interests: social, emotional, physical, intellectual and spiritual.

We would like to ensure that all of our Veterans or Spouses of Veterans are honoured in November. If your family member served, or if their spouse did, please send me an email at tferchoff@retirementconcepts.com with a brief explanation which branch they served in, where they were stationed, and/or any story you can tell. If you have a photo, please include! This year we cannot have a ceremony as in format of years past, but we are planning a special honouring of service.

Thank you, with Respect.