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Hello Family Members & Guildford Seniors Village Community,

 

In times when infection control is at the forefront of all that we do, we want to take a moment to encourage you to continue best practises in mask wearing, hand washing & social distancing, and loyalty to Medical Orders from Dr. Bonnie Henry as they apply to the region in which you live.  We are as vigilant as ever in sustaining a healthy community for residents, and essential workers in mutual collaboration with your efforts, compliance and understanding.  Thank you all.

In light of Visitations, we continue to be mindful of protocols, self-care and visitation support.  Please consider our *new* window visit instead of entering lobby area, if you are being extra cautious on behalf of your loved one’s safety.

 

To make an appointment for visitation with a resident by phone call, video call,  in-person or *lobby window* visit

GSV Recreation Department

Gsv-familyvisits@retirementconcepts.com     604-582-0808 ext. 203

Preparation & Visit details will be shared with you

 

To Send A Message or Photos to Your Loved One:

recreation-gsv@retirementconcepts.com and we will be pleased to deliver to your loved one.

(feel welcome to send mail via Canada Post- we do sanitize before delivery to resident)

 

Your Best Contacts

Your feedback and questions are important to us!

With respect to your time, support and services, please find some of our team below to assist you best:

 

If you would like to know how your loved one is transitioning, consented services update, in need of resources, or request for healthcare equipment?

Registered Social Worker, Veronica

gloriousliving2020@yahoo.com      604-580-4516

 

To answer your questions regarding Therapeutic Recreation Programs, Resident participation, Volunteering, Entertainers, Family Council & Resident Council questions :

Manager of Therapeutic Recreation and Volunteers, Tracy

tferchoff@retirementconcepts.com 604-582-0808 ext. 203

 

Do you have questions or feedback regarding meals, cleanliness, laundry, or laundry labelling?

Support Services Manager, Aman

adhol@retirementconcepts.com     604-582-0808 ext 108

 

If your loved one is transitioning in their life journey, our Clinical Care Team will reach out to you to arrange Compassionate Visitation & specific protocols.

Would you like to know how your loved one is doing?  Our busy nurses specialize in clinical care, charting and ensuring medical support in personalized care for your loved one.

Neighborhood Care Teams

1st Floor Dogwood & Maple Neighborhood            604-582-0808  ext 150

2nd Floor Rosewood & Arbutus Neighborhood        604-582-0808  ext 205

 

Keeping healthy is our top priority.  Infection Control Education for all staff continues.

Director of Care, Genevieve

gpelaez@retirementconcepts.com    604-582-0808 ext 207

 

We celebrate & support individuals in Mini Vacations (respite), long term 24 hour care and subsidized programs. We welcome you to a Virtual Tour!

Improving access to support, reducing isolation, increasing joy, nutrition and caring is our specialty!  Winter is coming, and you may know someone who would benefit from our loving community.

Community Relations & Community Information, Sandra

sbarr@retirementconcepts.com   604-580-4283

 

For Billing, Trust Account, and Contact Info  (Address / phone number) updates

Administration Coordinator, Cassio

ctoscano@retirementconcepts.com      604-582-0808 ext 120

 

How Can We Help You? 

I welcome you to reach out with feedback, compliments, concerns and questions about our daily operations.  I am responsible for physical compliances and liaison between Fraser Health, residents, and families for our Community.

General Manager, Camila

cnunes@retirementconcepts.com  604-582-0808 ext 103

 

Protocols

Designated Visitor protocols continue – each resident or alternate decision-maker, may designate one designated family/support person who is essential to maintaining physical and emotional health.

 

Strict compliance measures to all protocols remain unchanged in Guildford Seniors Village, following the direction of our public health officials, including preventative & enhanced infection control, monitoring residents’ & staffs’ health closely, and visitor designations.

Deliveries: kindly press the button at the speaker (to your left) to inform our team if you’ve delivered an item in the lobby vestibule. Please label your delivery with resident name, and we will ensure sanitizing and delivery to loved one.  For resident safety, kindly refrain from passing items via windows as we must sanitize all.  Thank you.

Essential Services include:

 

 

Family Council Zoom Meetings – Please RSVP to this email, or call 604-580-4283, and we will send you a direct invite.

Save The Date!  Family Council Zoom (& Teleconference) Meeting   

November 19 at 3:30pm to 4:30pm, which will include Aging Well Education featuring  special guest speaker lawyer Eryn Jackson, Associate, Richards Buell Sutton LLP,  presents  “Healthcare Representation, Power of Attorney & Your Questions Answered”.

If you have any questions please contact  604-582-0808 ext. 203

 

A Family Council provides families and friends of residents with a way to support one another as caregivers.  It’s a place to gather, share information, while being involved in helping to improve quality of life of the residents living within Guildford Seniors Village.

 

Dining

We celebrate Diwali with a celebration on Friday afternoon, and a special dinner menu on Saturday, November 14th.

Butter Chicken ~ Rice or Naan ~ Steamed Carrots, Corns & Peas ~ Rice Pudding.   Have you tasted our butter chicken?

 

#ThisIsRecreation  

We embrace the domains of purpose and meaning within programs inspired by current resident interests:  social, emotional, physical, intellectual and spiritual.  We look forward to screening of this season’s Fall 2020 Vancouver Symphony Concert Hall Series beginning next week.

Music is vital to elevating our Journey Experience – we THANK and welcome favourite entertainers, such as Peter by ZOOM (virtual video), who plays all favourite requests!

 

GRATITUDE OF SERVICE – REMEMBRANCE DAY

We are indebted in humble respect to Veterans among us, past and present.

We honour our Veterans or Spouses of Veterans with a ceremony & pinning of resident handcrafted poppy on November 11.  A beautiful tribute is on display for each to respect and learn of the incredible Veterans we are honoured to know.

We Honour & We Remember

Canadian Veterans, Albert, Dennis, Doreen, Bill L.

Veterans who served in other countries,  Amrik & Doreen

Unwavering Support by Widows of Veterans, Cecily, Maryann & Mona

 

Wishing Each of You continued safety and health excellence, from All of Us in Guildford Seniors Village!

 

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