Dear Residents’ Family, Friends, Decision-Makers and Guildford Community,

 

“Enhanced Monitoring” is an infection control process & compliance to protect residents & staff, which continues in the Arbutus Neighborhood at this time:

This means we are not on outbreak but are on heightened precautions & continued preventative measures for the safety of the community.

 Enhanced monitoring continues until we are released by the health authorities.

This information will be communicated to you in these emails.

 

Please find important information about Guildford Seniors Village’s First & Second Floor Neighborhoods below.

As per Public Health guidance, Enhanced Monitoring & Droplet Precaution protocols are implemented as below:

Second Floor Community

gsv-familyvisits@retirementconcepts.com   or 604-582-0808 ext 203

*scheduling subject to staff cohort availability, thank you for understanding

 

First Floor Community

Dogwood Neighborhood:

gsv-familyvisits@retirementconcepts.com   or 604-582-0808 ext 203.

*scheduling subject to staff cohort availability, thank you for understanding

 

For any questions,  please contact General Manager

cnunes@retirementconcepts.com

 

Compassionate Or Essential Visits Continue:  Support in Care

 

 Thank you for your continued support in following all the guidelines &  respecting the protocols in place to manage all risk factors.  Please:

 

 VISITATION

*Welcoming Visitors by appointment: MAPLE NEIGHBORHOOD

*Virtual Visits only for Dogwood Neighborhood & 2nd Floor until further notice.

NO DROP INS – All Visitors Must Schedule Their Visit or Virtual Visit in advance. Please arrange by:

 

 

 

PLANNING A RESIDENT OUTING (or walk) – a minimum of 24 hours advance notice is required: MAPLE NEIGHBORHOOD ONLY

Only visitors who are on the “Resident Access List” are permitted to remove residents from the secured building on an approved & scheduled basis.

A minimum of 24 hours advance notice is required by contacting Recreation who will confirm scheduled date with Nurses that Resident is able to continue with outing (i.e. resident wellness, essential medical appointment):

Email gsv-familyvisits@retirementconcepts.com

OR Phone 604-582-0808 ext  203 please leave a message

 

Protocols

Strict compliance to all protocols in place corporately as well as directives of the health authorities, continues at Guildford Seniors Village.

This includes preventative & enhanced infection control, monitoring residents’ & staff health closely, and visitor designations.

Deliveries at Lobby Entrance:

Essential Services include:

 

Have Any Questions? 

Please call us at 604-582-0808 and we will direct your call.

 

We wish you continued health excellence,

from All of Us in Guildford Seniors Village