Dear Residents’ Family, Friends, Decision-Makers and Guildford Community,

“Enhanced Monitoring” continues in the Arbutus Neighborhood  at this time:

This means we are not on outbreak but are on heightened precautions & continued preventative measures for the safety of the community.

 Enhanced monitoring continues until we are released by the health authorities. This information will be communicated to you in these emails.


Please find important information about Guildford Seniors Village’s First & Second Floor Neighborhoods below.


As per Public Health, Enhanced Monitoring protocols implemented are as below:


Second Floor Community

As of May 10th,  we are observing with caution nine residents due to potential exposure to Covid-19:

gsv-familyvisits@retirementconcepts.com   or 604-582-0808 ext 203.

*scheduling subject to staff cohort availability, thank you for understanding


First Floor Community

Dogwood Neighborhood:

gsv-familyvisits@retirementconcepts.com   or 604-582-0808 ext 203.

*scheduling subject to staff cohort availability, thank you for understanding


For any questions, please contact General Manager



Compassionate Or Essential Visits Continue:  Support in Care


Thank you for your continued support in following all the guidelines & respecting the protocols in place to manage all risk factors.  Please:



*Welcoming Visitors by appointment: MAPLE NEIGHBORHOOD

 *Virtual Visits only for Dogwood Neighborhood & 2nd Floor until further notice.


NO DROP INS –  All Visitors Must Schedule Their Visit or Virtual Visit in advance. Please arrange by:


Request must be a minimum of 24 hours in advance in order to confirm a visit date & time:

Email  gsv-familyvisits@retirementconcepts.com

OR Phone 604-582-0808 ext  203  please leave a message    Please inform if you plan to walk outside with your loved one *only Access List Visitors can remove resident.




PLANNING A RESIDENT OUTING (or walk) – a minimum of 24 hours advance notice is required: MAPLE NEIGHBORHOOD ONLY

Only visitors who are on the “Resident Access List” are permitted to remove residents from the secured building on an approved & scheduled basis.


A minimum of 24 hours advance notice is required by contacting Recreation who will confirm scheduled date with Nurses that Resident is able to continue with outing (i.e. resident wellness, essential medical appointment):

Email gsv-familyvisits@retirementconcepts.com

OR Phone 604-582-0808 ext  203 please leave a message



Strict compliance to all protocols in place corporately as well as directives of the health authorities, continues at Guildford Seniors Village.

This includes preventative & enhanced infection control, monitoring residents’ & staff health closely, and visitor designations.

Deliveries at Lobby Entrance:

 Essential Services include:


Have Any Questions? 

Please call us at 604-582-0808 and we will direct your call.


We wish you continued health excellence,

from All of Us in Guildford Seniors Village