Dear Residents’ Family,  Friends,  Decision-Makers and Guildford Community,

please find our Daily Update below:


As of January 8th, Guildford Seniors Village, has been declared on outbreak as per health authorities due to two staff members testing positive.

Both had been contact-traced for Covid-19 exposure & upon notifying us, both were requested to have a Covid-19 test and to self-isolate.

Both employees continue in isolation as per Health Authority Protocols,  and with daily communications from Guildford Seniors Village team.

Please know

We are closed to Visitors, and please no food donations at this time, as we are minimizing all risk factors, with focus on each resident and the continued high level care and safety of our community.


1st Floor Neighborhood Protocols implemented in compliance with health authority & Public Health are as follows:

As a precaution implemented on both 1st & 2nd Floor:



All inquiries in regards to virtual visitation (i.e Skype, Zoom, Facetime & phone calls) or email your message to your loved one, please contact the Recreation Department:

gsv-familyvisits@retirementconcepts.com  or 604-582-0808 ext 203.


If you have any questions regards to the health of your family member, please call our RNs @ 604-582 0808 ext. 250.


If you have any questions regards to these communications please contact:


Director of Care, Genevieve Pelaez 






Clinical Lead, Leo Monterola




Thank you for your patience and understanding during these unprecedented times.

From All of Us in Guildford Seniors Village


Please find communications on behalf of Fraser Health Authority.

January 08, 2021

Dear Families of Guildford Seniors Village,

We are writing to notify you that someone at Guildford Seniors Village was diagnosed with COVID-19. The Fraser Health enhanced outbreak team is working with the staff at the facility to identify anyone who may have been exposed and to take steps to protect the health of all residents and staff.

This exposure does not mean that your family member is sick with COVID-19. Residents and staff will be screened twice-daily for any signs of illness. Those who develop symptoms will be isolated, tested for COVID-19 and provided the care they need.

The health and safety of our residents and staff is our first priority and a responsibility we take very seriously. To date, as part of our proactive management, Fraser Health has worked to ensure the following measures are in place to prevent the spread of COVID-19 at this care home:

 ensuring that staff wear a procedure mask that covers their mouth and nose, eye protection and other personal protective equipment as recommended;

 enhancing our daily cleaning practices;

 maintenance of 2m of physical distance in dining rooms, staggered meal times, tray service or other strategies

 cancellation of group activities and client gatherings, while providing one-to-one activity as appropriate;

 visitor access restrictions and screening measures for essential visitors.

Additional measures being taken now that there has been a positive case identified include:

 providing active staff screeners deployed by Fraser Health to support site to screen all staff

 providing ongoing staff education by Fraser Health and facility based staff

 priority access to necessary supplies such as masks, eye protection and gowns

 grouping of staff and residents to prevent cross over between well and sick individuals

We know that staying away from your loved one is very difficult and we appreciate that you are cooperating with this request with the goal of keeping our residents and staff healthy.

Our staff will continue to provide care and services to our residents to enhance their safety and well-being while maintaining routines where it is safe to do so. We will also keep you up-to-date on any changes related to your family member’s health status.

For general information about COVID-19, call 811, or visit HealthLinkBC: https://www.healthlinkbc.ca/health-feature/coronavirus-covid-19.


If you have any questions regards to the attached communications please contact:

Director of Care, Genevieve Pelaez 




Clinical Lead, Leo Monterola





Strict compliance measures to all protocols remain in Guildford Seniors Village, following the direction of our public health officials, including preventative & enhanced infection control, monitoring residents’ & staffs’ health closely, and visitor designations.

Deliveries: kindly press the button at the speaker (to your left) to inform our team if you’ve delivered an item in the lobby vestibule. Please label your delivery with resident name, and we will ensure sanitizing and delivery to loved one.  For resident safety, kindly refrain from passing items via windows as we must carefully sanitize all.  Thank you.


Essential Services include:


Family Council Zoom & Teleconference Meetings   Save The Date!

January 21, 2021   3:30 – 4:30pm & February 18, 2021   3:30 – 4:30pm

Featuring Aging Well Education presented by educators from BC Alzheimers Society:   Part 1 & 2 “Understanding Dementia & Behaviour Tips / Resources”

We are honoured to welcome their expertise, and especially valuable for loved ones & caregivers.

To RSVP, please email sbarr@retirementconcepts.com or call 604-582-0808 ext 125, and we will send you a direct invite.


A Family Council provides families and friends of residents with a way to support one another as caregivers.

It’s a place to gather, share information, while being involved in helping to improve quality of life of the residents living within Guildford Seniors Village.


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Follow us on Social Media!    Tips, joy & highlights for successful inspired living.

If you follow us, ‘like’ or share your comments on our posts, we would like to send you our Gratitude & enter your name into a draw for gift baskets of local vendors.


Your continued safety and health excellence is vital, please continue to take great care,

From All of Us in Guildford Seniors Village