Dear Residents’ Family,  Friends,  Decision-Makers and Guildford Community,

I am writing to provide today’s update on a Covid-19 exposure.

One of our staff has been contact-traced for Covid-19 exposure. Upon notifying us, the employee was requested to have a Covid-19 test done and to self-isolate.

Results indicate a positive Covid result.  The employee continues in isolation as per Health Authority Protocols, with daily communications from Guildford Seniors Village team.

Enhanced monitoring continues, with 1^st Floor Neighborhoods,  Maple & Dogwood, on full droplet precaution in Guildford Seniors Village.

1^st Floor Neighborhood Protocols implemented in compliance with health authority & Public Health are as follows:

• • Contact tracing in effect to determine any exposure from affected individual; then swabbed/tested for COVID-19.  If your family member was traced, you would receive a phone call from us.
  • All residents & staff have been swabbed in the 1^st floor neighborhoods; results pending.
  • Enhanced Isolation, observation & care of resident(s) in potential exposure within resident suites.
  • Extra housekeeping is cohorted for 1^st Floor for enhanced services & sanitizing.
  • All visitations are discontinued at this time.
  • Admissions and transfers are suspended.
  • Recreation Programs as One-To-One Visits will continue in un-affected areas.
  • All meals & snacks are delivered by room service in disposable containers.
  • Please no Food deliveries from family at this time.

Furthermore,

• • Cohorting resident & staff by neighborhood, includes housekeeping services.
  • Strict compliance with PPE, Health Pre-Screen 2x daily for all essential staff & residents continues.
  • Daily Education regarding PPE, protocols & hand hygiene includes enhanced Huddle Guide.
  • PPE stock & replenishment is stable.
  • If your family member becomes symptomatic or requires testing, you will be contacted by phone.
  • General updates or information will be sent out in daily emails.

Our focus is on each resident and the continued high level care and safety of our community.

• • Covid Vaccinations are being administered in January to both residents & staff by consent, and supply roll out & directives from local health authorities.

All inquiries in regards to virtual visitation (i.e Skype, Zoom, Facetime & phone calls) or email your message to your loved one, please contact the Recreation Department:

gsv-familyvisits@retirementconcepts.com  or 604-582-0808 ext 203.

If you have any questions regards to the health of your family member, please call our RNs @ 604-582 0808 ext. 250.

If any other assistance, please contact our social worker:  Veronica  gloriousliving2020@yahoo.com or 604-582- 0808 ext 104.

Thank you for your patience and understanding during these unprecedented times.

Camila Nunes, General Manager & Genevieve Pelaez, Director of Care

Protocols

Strict compliance measures to all protocols remain in Guildford Seniors Village, following the direction of our public health officials, including preventative & enhanced infection control, monitoring residents’ & staffs’ health closely, and visitor designations.

Deliveries: kindly press the button at the speaker (to your left) to inform our team if you’ve delivered an item in the lobby vestibule. Please label your delivery with resident name, and we will ensure sanitizing and delivery to loved one.  For resident safety, kindly refrain from passing items via windows as we must carefully sanitize all.  Thank you.

Essential Services include:

• Onsite Hair Salon
• Mobile Dental Care offering full – service dental & denture care
• Foot Care Services
• Occupational & Physical Therapy
• Music Therapists
• Social Worker
• Dietitian

Dining

Rosewood & Arbutus Neighborhood Dining Rooms welcoming full service home cooked dining & Snack Trolley.

Please note Dogwood & Maple Neighborhood Dining Rooms are currently closed, and room service of home cooked Winter Menu & Snacks Trolley is in effect.

Family Council Zoom & Teleconference Meetings   Save The Date!

January 21, 2021   3:30 – 4:30pm & February 18, 2021   3:30 – 4:30pm

Featuring Aging Well Education presented by educators from BC Alzheimers Society:   Part 1 & 2 “Understanding Dementia & Behaviour Tips / Resources”

We are honoured to welcome their expertise, and especially valuable for loved ones & caregivers.

To RSVP, please email sbarr@retirementconcepts.com or call 604-582-0808 ext 125, and we will send you a direct invite.

A Family Council provides families and friends of residents with a way to support one another as caregivers.

It’s a place to gather, share information, while being involved in helping to improve quality of life of the residents living within Guildford Seniors Village.

Learn, Laugh & Stay In The Know

Follow us on Social Media!    Tips, joy & highlights for successful inspired living.

If you follow us, ‘like’ or share your comments on our posts, we would like to send you our Gratitude & enter your name into a draw for gift baskets of local vendors.

• Facebook    https:/www.facebook.com/retconcepts/
• Instagram   https:www.instagram.com/retirementconcepts
• Weekly updates Guildford Seniors Village Website    https://www.retirementconcepts.com/category/guildford-seniors-village/

Your continued safety and health excellence is vital!  Please continue to take special care.

From All of Us in Guildford Seniors Village