Dear Residents’ Family, Friends, Decision-Makers and Guildford Community,

 

We are under “Enhanced monitoring” at this time.

This means we are not on outbreak but are on heightened precautions & continued preventative measures for the safety of the community.

 

Please find important information about Guildford Seniors Village’s First & Second Floor Neighborhoods below.

We would like to ensure consistent communications so any information you need is readily available.

Leadership is on-site throughout week & weekend to ensure support for Guildford Seniors Village Community.

Looking Ahead – This Week:

We will update everyone on the results as we receive them in the daily emails.

As per Public Health, Enhanced Monitoring protocols implemented are as below:

Second Floor Community 

As of April 27th, we are observing with caution six residents due to potential exposure to Covid-19 & managing infection control for resident health:

gsv-familyvisits@retirementconcepts.com   or 604-582-0808 ext 203.

*scheduling subject to staff cohort availability, thank you for understanding

First Floor Community

Dogwood Neighborhood:  observation & droplet precaution of four Residents due to potential exposure to Covid 19 has commenced as of April 28th.

gsv-familyvisits@retirementconcepts.com   or 604-582-0808 ext 203.

*scheduling subject to staff cohort availability, thank you for understanding

For any questions, please contact General Manager

cnunes@retirementconcepts.com

 

Compassionate Or Essential Visits Continue:  support in Care

Thank you for your continued support in following all the guidelines & respecting the protocols in place to manage all risk factors.  Please:

 

Guildford Seniors Village is a secured Long Term Care Residence for Seniors:

 

Mother’s Day Notables

Mother’s Day phone/video calls – Please send us an email to book an appointment

gsv-familyvisits@retirementconcepts.com

If you would like to drop off a mother’s day gift, please try to do so by Friday if possible.

(Please do provide a vase if a floral delivery, so we can sanitize prior to delivering to your loved one).

 

#MOM Are you wondering how to show your appreciation to MOM and want to gift an experience?

Consider our Guildford Seniors Village Gift Certificates.

Services at this time include:

Call 604-580-4283 Sandra to inquire further.  

 

Welcoming Visitors by appointment: MAPLE NEIGHBORHOOD

Virtual Visits only for Dogwood Neighborhood & 2nd Floor until further notice.

NO DROP INS  –  All Visitors Must Schedule Their Visit or Virtual Visit in advance.

Please arrange by:

Email  gsv-familyvisits@retirementconcepts.com

OR Phone 604-582-0808 ext  203  please leave a message

Please inform if you plan to walk outside with your loved one *only Access List Visitors can remove resident.

gsv-familyvisits@retirementconcepts.com  604-582-0808 ext 203.

 

PLANNING A RESIDENT OUTING (or walk) – a minimum of 24 hours advance notice is required:

MAPLE NEIGHBORHOOD ONLY

Email gsv-familyvisits@retirementconcepts.com

OR Phone 604-582-0808 ext  203 please leave a message

 

We want to thank the kindness of Visitors bringing food to staff as a thank you- however at this time, food cannot be shared due to infection control.

Consider writing a google review to share your appreciation & support!

Your appreciation is respected and valuedThank YOU!

 

Protocols

Strict compliance to all protocols in place corporately as well as directives of the health authorities, continues at Guildford Seniors Village.

This includes preventative & enhanced infection control, monitoring residents’ & staff health closely, and visitor designations.

 

Deliveries at Lobby Entrance:

Essential Services include:

 

Have Any Questions? 

Please call us at 604-582-0808 and we will direct your call

 

We wish you continued health excellence,

from All of Us in Guildford Seniors Village