Dear Residents’ Family, Friends, Decision-Makers and Guildford Community,

 

We are under “Enhanced monitoring” at this time.

This means we are not on outbreak but are on heightened precautions & continued preventative measures for the safety of the community.

Please find important information about Guildford Seniors Village’s First & Second Floor Neighborhoods below.

We would like to ensure consistent communications so any information you need is readily available.

Leadership is on-site throughout week & weekend to ensure support for Guildford Seniors Village Community.

Looking Ahead – This Week:

As per Public Health, Enhanced Monitoring protocols implemented are as below:

 

Second Floor Community

As of April 27th, we are observing with caution six residents due to potential exposure to Covid-19 & managing infection control for resident health:

gsv-familyvisits@retirementconcepts.com   or 604-582-0808 ext 203.

*scheduling subject to staff cohort availability, thank you for understanding

 

First Floor Community

Dogwood Neighborhood:  observation & droplet precaution of four Residents due to potential exposure to Covid 19 has commenced as of April 28th.

gsv-familyvisits@retirementconcepts.com   or 604-582-0808 ext 203.

*scheduling subject to staff cohort availability, thank you for understanding

 

For any questions, please contact General Manager

cnunes@retirementconcepts.com

 

Compassionate Or Essential Visits Continue:  support in Care

 

Thank you for your continued support in following all the guidelines & respecting the protocols in place to manage all risk factors.  Please:

 

 

Guildford Seniors Village is a secured Long Term Care Residence for Seniors:

 

Welcoming Visitors by appointment: MAPLE NEIGHBORHOOD

*Virtual Visits only for Dogwood Neighborhood & 2nd Floor until further notice.

NO DROP INS  –  All Visitors Must Schedule Their Visit or Virtual Visit in advance.

Please arrange by:

 Request must be a minimum of 24 hours in advance in order to confirm a visit date & time:

 

 

 

 

PLANNING A RESIDENT OUTING (or walk) – a minimum of 24 hours advance notice is required:

MAPLE NEIGHBORHOOD ONLY

Only visitors who are on the “Resident Access List” are permitted to remove residents from the secured building on an approved & scheduled basis.

 

A minimum of 24 hours advance notice is required by contacting Recreation who will confirm scheduled date with Nurses that Resident is able to continue with outing (i.e. resident wellness, essential medical appointment):

Email gsv-familyvisits@retirementconcepts.com

OR Phone 604-582-0808 ext  203 please leave a message

 

We want to thank the kindness of Visitors bringing food to staff as a thank you- however at this time, food cannot be shared due to infection control.

Consider writing a google review to share your appreciation & support!

Your appreciation is respected and valuedThank YOU!

 

Protocols

Strict compliance to all protocols in place corporately as well as directives of the health authorities, continues at Guildford Seniors Village.

This includes preventative & enhanced infection control, monitoring residents’ & staff health closely, and visitor designations.

Deliveries at Lobby Entrance:

 

Essential Services include:

(Please note that Volunteers are not approved yet by local health authority. For interested Volunteer Applicants, please feel welcome to apply via  recreation-gsv@retirementconcepts.com and we will inform you when Volunteering is possible in the future. Thank you for your interest!)

 

Have Any Questions? 

Please call us at 604-582-0808 and we will direct your call.

 

We wish you continued health excellence,

from All of Us in Guildford Seniors Village