To all Family Members and Friends of Dufferin Care Centre

Thank you again to all our families and friends who supported us during our outbreak. We have been removed from outbreak status, and remain on a 2 week “step down” process to ensure a smooth transition back into our day to day.

If at any time, your loved one is contact traced or starts to exhibit symptoms, you will be contacted by phone and informed of the next steps.

We had a beautiful Mother’s Day weekend event! Our Recreation team did a floral paper wall, with a Mother’s Day photo frame for the lovely ladies in our lives. Thank you to all of our mothers, grandmothers, godmothers and motherly women in our lives, we appreciate you all!

Visitations are now allowed for ALL residents. We will be doing visits 1:1 in the Magnolia Lounge and 1^st floor courtyard only at this time, with an appointment. To request Facetime, Window, or In-Person visit times/dates email this address dcc-familyvisits@retirementconcepts.com or call 604-472-4151 for visitation.  Please include your name, contact telephone number, and name of resident in your email.  Allow 24-48 hours for reply.

Joyce has now returned to Summerland and will be supporting Dufferin Care Centre remotely, and Melissa Palana, Director of Care is the Interim General Manager.

Deliveries

**Delivery hours are between 9 am-4 pm Monday-Saturday**

All deliveries will be received at the lobby entrance. All items will be sanitized and delivered directly to the residents’ suite.

1. Please use plastic bags, not reusable bags;
2. Please label all bags with the resident’s name, suite number, and date it was packaged;
3. If you are dropping off food for your loved one, according to Fraser Health’s directive the items must be non-perishable ONLY (must be consumed immediately, we cannot store any non-dried goods).
4. If possible, please sanitize the items before dropping off. We will re-sanitize as well to be safe.

Dufferin Care Centre Team