To all Family Members and Friends of Dufferin Care Centre,


Happy Canada Day! We hope you all enjoy a safe and cool Canada Day!


BC is moving to Step 3 starting July 1st. It was announced by the Premier that masks are no longer mandatory in indoor spaces, with the exception of Long Term Care, if you are fully vaccinated.

Please note that we are waiting for further direction and clarification on PPE protocols from the Fraser Health Authority for our long term care homes. Until further direction, wearing of PPEs: masks for the families will be mandatory.


This heat wave has been tough for us all. We are ensuring to give the residents lots of extra water, including fruit infused water. We will continue to ensure the residents are not overheating. Please remember to keep the resident windows closed, as it will help keep the cool air inside.


We continue to screen any family member that comes into the community. To request a Day Outing, or visitation times/dates email this address dcc-familyvisits@retirementconcepts.com or call 604-472-4151 for visitation.  Please include your name, contact telephone number, and name of resident in your email.  Allow 24-48 hours for reply.


If at any time, your loved one is contact traced or starts to exhibit symptoms, you will be contacted by phone and informed of the next steps.



**Delivery hours are between 9 am-4 pm Monday-Saturday**

All deliveries will be received at the lobby entrance. All items will be sanitized and delivered directly to the residents’ suite.

  1. Please use plastic bags, not reusable bags;
  2. Please label all bags with the resident’s name, suite number, and date it was packaged;
  3. If you are dropping off food for your loved one, according to Fraser Health’s directive the items must be non-perishable ONLY (must be consumed immediately, we cannot store any non-dried goods).
  4. If possible, please sanitize the items before dropping off. We will re-sanitize as well to be safe.


Just a reminder: Contact Information of Team Members:


General Manager -Joyce Halliday-Off site



Director of Care -Melissa Palana



Interim Clinical Lead LPN -Cheri Robertson



Support Services Manager -Gord Dyck



Dietician -Eli Balouchi



Recreation Manager -Michelle Vickers



Admin Coordinator – Finance  -Linda Fabio



Maintenance Manager -Paul Tomkins



Marketing – Community Relations Manager -Melissa Toth



Family Visit Appointments -Fran / Leo



Reception -Zhongshu  Luo



Dufferin Care Centre Team