To all Family Members and Friends of Dufferin Care Centre,

Happy Canada Day! We hope you all enjoy a safe and cool Canada Day!

BC is moving to Step 3 starting July 1st. It was announced by the Premier that masks are no longer mandatory in indoor spaces, with the exception of Long Term Care, if you are fully vaccinated.

Please note that we are waiting for further direction and clarification on PPE protocols from the Fraser Health Authority for our long term care homes. Until further direction, wearing of PPEs: masks for the families will be mandatory.

This heat wave has been tough for us all. We are ensuring to give the residents lots of extra water, including fruit infused water. We will continue to ensure the residents are not overheating. Please remember to keep the resident windows closed, as it will help keep the cool air inside.

We continue to screen any family member that comes into the community. To request a Day Outing, or visitation times/dates email this address dcc-familyvisits@retirementconcepts.com or call 604-472-4151 for visitation.  Please include your name, contact telephone number, and name of resident in your email.  Allow 24-48 hours for reply.

If at any time, your loved one is contact traced or starts to exhibit symptoms, you will be contacted by phone and informed of the next steps.

Deliveries

**Delivery hours are between 9 am-4 pm Monday-Saturday**

All deliveries will be received at the lobby entrance. All items will be sanitized and delivered directly to the residents’ suite.

1. Please use plastic bags, not reusable bags;
2. Please label all bags with the resident’s name, suite number, and date it was packaged;
3. If you are dropping off food for your loved one, according to Fraser Health’s directive the items must be non-perishable ONLY (must be consumed immediately, we cannot store any non-dried goods).
4. If possible, please sanitize the items before dropping off. We will re-sanitize as well to be safe.

Just a reminder: Contact Information of Team Members:

General Manager -Joyce Halliday-Off site

604-551-0600

Director of Care -Melissa Palana

604-472-4153

Interim Clinical Lead LPN -Cheri Robertson

604-472-4158

Support Services Manager -Gord Dyck

604-472-4152

Dietician -Eli Balouchi

604-472-4154

Recreation Manager -Michelle Vickers

604-472-4157

Admin Coordinator – Finance  -Linda Fabio

604-472-4166

Maintenance Manager -Paul Tomkins

604-472-4167

Marketing – Community Relations Manager -Melissa Toth

604-351-2200

Family Visit Appointments -Fran / Leo

604-472-4151

Reception -Zhongshu  Luo

604-552-1166

Dufferin Care Centre Team