To all Family Members and Friends of Dufferin Care Centre,

 

Last week we celebrated donut day with the residents. There were amazing photos taken. Check out our Retirement Concepts Instagram and Facebook accounts to see our Dufferin Care Centre residents.

 

We are happy to welcome families back into Dufferin Care Center. Please be reminded you are required to wear your mask during your visit with your loved one, even in the gardens and resident suites. Please keep in mind if you are going to the resident suite, you must remain in there during the duration of your visit. You are not allowed to visit in the common areas. If you cannot follow this direction your visit will be ended immediately.

 

Just a reminder, we are back to visitations as prior to the outbreak. You do require an appointment, if you do not have an appointment you will not be permitted to visit. We will continue to follow the corporate guidelines, based on Dr. Bonnie Henry’s order.

 

We continue to screen any family member that comes into the community. To request a Day Outing, or visitation times/dates email this address dcc-familyvisits@retirementconcepts.com or call 604-472-4151 for visitation. Please include your name, contact telephone number, and name of resident in your email.  Allow 24-48 hours for reply.

 

If at any time, your loved one is contact traced or starts to exhibit symptoms, you will be contacted by phone and informed of the next steps.

 

Deliveries

**Delivery hours are between 9 am-4 pm Monday-Saturday**

All deliveries will be received at the lobby entrance. All items will be sanitized and delivered directly to the residents’ suite.

  1. Please use plastic bags, not reusable bags;
  2. Please label all bags with the resident’s name, suite number, and date it was packaged;
  3. If you are dropping off food for your loved one, according to Fraser Health’s directive the items must be non-perishable ONLY (must be consumed immediately, we cannot store any non-dried goods).
  4. If possible, please sanitize the items before dropping off. We will re-sanitize as well to be safe.

 

Dufferin Care Centre Team