To all Family Members:

We are proud to remain covid-free at Dufferin Care Centre! Thank you for your continued monitoring and diligence.

Please kindly note, if you are dropping off food for your loved one, according to Fraser Health’s directive it must be non-perishable item ONLY (must be consumed immediately, only one portion, we cannot store any non-dried goods). Please ensure the non-perishable items have the name of the resident, room number , and date it was packaged.

With the change in visitations, please note the visits are not walk ins. You MUST have a booking for a visit in advance. Just a friendly reminder to book your visit please email dcc-familyvisits@retirementconcepts.com or call 604-472-4151. If you do not have an appointment; you will be turned away.

Communication

We will continue to provide families and staff with a weekly email update. This is also posted under COVID updates on our Retirement Concepts website.

Visitor Policy Reminder

Recreation:

We are no longer required to social distance and will resume regular recreational activities.

Protocols

We will continue to act upon their latest advice, and will adapt our operations as necessary and recommended.

Deliveries

**Delivery hours are between 9 am-4 pm Monday-Saturday**

All deliveries will be received at the lobby entrance. All items will be sanitized and delivered directly to the residents’ suite.

  1. Please use plastic bags, not reusable bags;
  2. Please label all bags with the resident’s name, suite number, and date it was packaged;
  3. If you are dropping off food for your loved one, according to Fraser Health’s directive the items must be non-perishable ONLY (must be consumed immediately, we cannot store any non-dried goods).
  4. If possible, please sanitize the items before dropping off. We will re-sanitize as well to be safe.