Hello Everyone!

Happy Spring everyone! It has been an amazing start to the week with the sunshine.  As the weather gets nicer out there and we move through the new visitor guidelines, please stay hydrated, wear a hat when out in the sun and make sure you smile!

Protecting our communities and their loved ones is our top priority at Rosemary Heights Seniors Village.  The benefits of this social interaction are said to currently outweigh the risks of COVID-19 and we are thrilled to be able to see families together again. Please understand there are still risks associated with this and our guidelines and protocols are in place to do all we can to keep our community safe. We ask families and friends to practice safety and caution in order to keep all of our residents and team members safe and healthy during this time

We are happy to report there are no current cases of COVID-19 in our residents or staff here at Rosemary Heights Seniors Village.


We will continue to have a Screener/Greeter at the front doors which all visitors must come to and be pre-screened, temperature taken and sign in. You will also be provided a sanitization kit that contains a medical graded cleaning wipe and ask that help do your part & clean high touch areas before you leave from your visit.  If you do not have a medical grade mask one will be provided for you. The guidelines state you can have 2 adults and 1 child (18yrs or younger) at a time in your suite following all guidelines. When the visit is over, they must sign out and go directly out. Please remind your family and friends that in order to keep everyone safe, we will continue to keep track of all visitors in the building.

For the safety of all of our residents & staff, and to minimize the possible risk of exposure we are requesting that visits occur in your loved one’s suite/room only, please do not access/visit other common areas, patios, dining areas or walk hallways.  Please remain in the resident’s room or feel free to go out for a walk around the neighborhood.  Our other residents have expressed concerns about families/friend accessing their common areas and are not comfortable with the possibility of exposure.  Thank you for your understanding and ensuring our residents wishes are respected. 



Residential Care:  If you would like to take a resident out, you must still schedule this in advance.  Please give the Nurses on the floor as much notice as possible, preferably 24hrs prior, so they can ensure your loved one is ready.

Independent/Assisted Living:  You do not need to schedule an outing for our IL/AL residents because they are able to meet you out front or at the door.  Please arrange this directly with the resident.  If you need to come up to the suite to assist the resident prior to the outing, then a scheduled visit is required.

We strongly recommend all residents follow the current Public Health Officer (PHO) order on gatherings and events.

All residents, please do not visit in the home of a family member or friend at this time.

Essential Visitors: Please know that if you are already an essential visitor you will continue to be at the request of your family member. Please note that all visitors are required to wear a medical mask when coming to visit their loved one. Cloth masks are no longer acceptable.  At this time, isolation gowns and gloves are NOT required.

NO visitors will be permitted at Rosemary Heights if an active outbreak is in progress.

Hair Salon

The hair salon is open! Please contact Rhonda to set an appointment, phone number is 604-626-5449 and her email address is pace_rhonda@hotmail.com.


Are you taking time to increase your own self-care & create joy and purpose in your day? Try a few of these below.

It’s ok to rest, recharge & rejuvenate!

Resources Tools for Success

Canada Revenue Agency is pleased to host the following live webinars in May and June:

Seniors Benefits and Credits Presentation on May 18, 2021 and June 1, 2021 from 1:30PM – 3:00PM PST

Doing your taxes has its benefits! Benefits, credits and deductions you could be eligible for are the Disability Tax Credit, GST/HST credit, medical expenses, Canada caregiver credit and pension income splitting. Other government departments also use your tax information to calculate your payments, such as the guaranteed income supplement. If you do your taxes after the filing deadline, your payments could be delayed. During the webinar we will be able to answer your questions live.

Persons with Disabilities Presentation on May 20, 2021 and June 3, 2021 from 1:30PM – 3:00PM PST

Benefits and credits available to you! If you live with a disability or have a dependent with a disability, there are benefits and tax credits available to you and the people who support you. Some of the benefits and credits to which you may be eligible for are the Disability tax credit, medical expenses, Canada caregiver credit, and the Child disability benefit. During the webinar we will be able to answer your questions live.

Benefits & Credits for Caregivers Presentation on May 13, 2021 and June 24, 2021 from 1:30PM – 3:00PM PST and May 25, 2021 from 10:00AM – 11:30AM PST

As a caregiver for an individual with a physical or mental impairment there may be benefits and tax credits available to you! Join our webinar to obtain more information about the following topics. Canada Recovery Caregiving Benefit (CRCB), Canada Caregiver Credit, Medical Expenses, Slam the scam. During the webinar we will be able to answer your questions live.

You can register for any of the above webinars by going to the below link and clicking on the link associated with the date of your choice.

https://canada.webex.com/canada/onstage/g.php?PRID=4f1473dfdd206ba0967b78ce55fe4326 (English presentations)

Canada Revenue Agency / Government of Canada


**Delivery hours are between 9am- 3pm, Mon-Sat and closed Sundays**

All deliveries will be received at the lobby entrance vestibule. This includes medication deliveries from pharmacies, other gifts and mail. All items will be sanitized and delivered directly to the residents’ suite.

  1. Please use plastic bags, not reusable bags;
  2. Please label all bags with the resident’s name and suite number;
  3. In consideration of staff-to-resident priorities as well as infection control, please try to limit drop offs to essential items; and.
  4. If possible, please sanitize the items before dropping off. We will re-sanitize as well to be safe.

Please do not drop off items after hours, we do not have staff to be able to accept it and may be left outside until the designated time listed, if you do, you will be taking your chances & we will not be responsible for anything that is left after hours.

We ask that families share this information with all parties you believe will be in contact with your loved one.

Being in this role has been one of the greatest gifts in my life and I am so grateful for our team at Rosemary Heights, the relationships we have formed and endless possibilities we have moving forward.

Take care, and let’s take care of each other.

If you have any questions or general inquiries, please do not hesitate to reach out.  You can contact Maggie, General Manager at mamirani@retirementconcetps.com or call 778-545-5001.

– Your team at Rosemary Heights Seniors Village (RHSV)