To all Family Members and Friends of Dufferin Care Centre,

Please be advised that we do not have an outbreak at Dufferin.

Visitation Guidelines:

• All residents will be allowed regular, frequent, and routine opportunities for social visitation
• The “single designated social visitor” restriction will be removed, allowing additional family and friends to visit
• Individuals 12 years or older visiting a LTC facility must be fully vaccinated against COVID-19 and provide proof of vaccination status prior to entry.
• Visitors to LTC, 12 or older, must undergo rapid antigen testing at the site. Rapid antigen test must be done within 48-hours of visit.
• All visitors, including those fully vaccinated, are required to wear a medical mask when moving through and in common areas of the care home/residence and adhere to any preventative measures required to support visits. Masks are not required when fully vaccinated visitors are visiting in a single occupancy TLC room unit with the resident.
• Whenever possible, residents residing in shared rooms should receive visitors in a separate, designated location. Visitors must maintain physical distance from the other residents.
• Visitors are not allowed in the dining room. When assisting residents with meals, visitors will be directed to a designated location.

Protecting our communities and their loved ones is our top priority at Retirement concepts. The benefits of this social interaction are said to currently outweigh the risks of COVID-19 and we are thrilled to be able to see families together again. Please understand there are still risks associated with this and our guidelines and protocols are in place to do all we can to keep our community safe. Any non-compliance of the current requirements and guidelines may result in the visit being suspended. We ask families and friends to practice safety and caution in order to keep all of our residents and team members safe and healthy during this time.

Lastly, we encourage everyone to keep within the provincial guidelines in your daily lives. As restrictions ease, your loved ones safety is also in your hands. Performing hand hygiene, proper PPE, self-monitoring for symptoms and enhanced sanitization in your day to day is now more important than ever.

Thank you for your understanding and cooperation.

Just a reminder: Contact Information of Team Members:

General Manager –Shima Zolfagharkhani

604-472-4150

Director of Care -Melissa Palana

604-472-4153

Resident Care Coordinator – Raman Sran

604-472-4158

Support Services Manager -Gord Dyck

604-472-4152

Dietician -Eli Balouchi

604-472-4154

Recreation Manager -Michelle Vickers

604-472-4157

Admin Coordinator – Finance Miki Depano

604-472-4166

Maintenance Manager -VACANT

604-472-4167

Community Relations Manager –Keri Severinski

604-306-6360

Family Visit Appointments -Screeners

604-472-4151

Dufferin Care Centre Team