Community Update, Williams Lake Seniors Village, January 25 2021


Dear Families of Williams Lake Seniors Village:

We are delighted to announce that the MHO has declared the outbreak OVER at the Williams Lake Seniors Village! We are so thankful for our staff, residents and families for their cooperation and understanding during this last month. Our staff have worked tirelessly to contain, protect and keep everyone safe and together we did it!

While our community outbreak has been declared over we ask that everyone remains diligent as the COVID-19 numbers continue to rise in Williams Lake and surrounding areas. We ask that our most vulnerable please limit their essential trips to keep their risk of exposure down and to keep their fellow residents in mind when leaving the community.



Public Health is coming Monday, January 25th and Wednesday, January 27th in the afternoon to administer the COVID-19 vaccine to our Assisted Living and Independent Living residents. If your loved ones does not receive their vaccine today please note that they will receive it Wednesday afternoon and will be called for an appointment time. All residents need to be in the building to receive their vaccine during these two times.

These are the only two dates set by Public Health to administer the vaccine and we ask that if your loved one has an appointment on Wednesday afternoon to please reschedule so they can receive their first dose.

On January 20, 2021 we were able to administer 143 Moderna vaccines to our most vulnerable. The focus of January 20th’s vaccination clinic was on our Long Term Care residents. We are delighted to announce that all those who gave consent received their first dose. 94% of all our Long Term Care residents now have their first dose completed!


With the remainder of the vaccines we were able to complete 10 front line staff and 33 Assisted Living residents that were highlighted for medical reasons.



As per the directive of the MHO, all Independent Living and Assisted Living residents returning from Cariboo Memorial Hospital MUST self-isolate for 14 days. This directive will change when the outbreak at Cariboo Memorial Hospital has been declared over. UPDATE: Residents going to CMH for lab or diagnostic procedures are exempt from this order and DO NOT have to self-isolate when they return home.


We are very excited to be able to resume small group socially distanced programming in Long Term Care today as a result of our Outbreak status being removed. The recreation team will continue to be diligent in sanitization before and after this programming.


We are also excited to be opening in person visits for both our Long Term Care Residents and our Assisted Living Residents on Tuesday January 26th 2021. If you are a designated visitor and had a reoccurring visiting time slot before the Outbreak that occurred Tuesday-Friday you may come for your regular time slot this week. If your time slot is on Monday, we thank you for your understanding and ask that you come next Monday the 1st of February. If you have any questions at all regarding this, please reach out to Andrea at 250-305-3314 or ahodgetts@retirementconcepts.com


We ask that you remain cautious and diligent in following the regulations of keeping 6ft during the visits, keeping your mask on, and cancelling your visit if you have symptoms. We are very excited to be able to connect you with your family in person once again.

Many of you have chosen to have video calls during the outbreak. Unfortunately due to staffing we are unable to offer both in person visits and the video calls, but you are welcome to choose which ever one suits your needs best. Please let Andrea know if you would like to stay with the video calls instead of going back to in person visits.


We are beyond proud of the hard work and commitment from all our staff, leadership teams, residents and families during this very challenging time. Thank you to all of you who provided encouraging letters, delivered flowers and stood tall for us and all we do to keep everyone safe.  Please continue to remind your loved ones to wash their hands, wear their masks, social distance and avoid any social gatherings.


Our next communications will be on a regular scheduled Thursday.


All deliveries continue to be received.  All items are sanitized and delivered directly to the resident’s suites.

When dropping items off, we ask families to please follow the guidelines below in order to ensure that your loved one gets their deliveries in a timely manner:

1. Please use plastic bags, not reusable bags;
2. Please label all bags with resident’s name and room number;
3. Please limit drop-offs to essential items; and
4. If sending food or drinks please send single serve disposable items.  Please do not send homemade food, fruit, or items that need to be refrigerated to any residents residing in Long Term Care.


Your team at the Williams Lake Seniors Village