October 5, 2020

White Rock Seniors Village 3rd Floor Residential Care declared COVID 19 Outbreak Site by Fraser Health Authority: All Site Visitations cancelled (this includes window visits)

 

Hello Everyone:

West Coast Seniors Housing Management was informed late Friday afternoon October 2, 2020, that a student on practicum at White Rock Seniors Village (WRSV) September 30 has tested positive for COVID-19.

 

The student had contact with 3rd Floor Residential Care residents, as well as 1 staff member.  She currently shows no symptoms.

 

The staff member in contact with the student has been tested and result is negative.  No WRSV staff or residents show any symptoms for COVID-19, but we are watching them carefully.

 

We have paused visitations for all residents. We have also paused practicum placements.

 

Out of an abundance of caution, Fraser Health Authority (FHA) declared the 3rd Floor of Residential Care an Outbreak Site.

They directed us to isolate 3rd Floor Residential Care residents in their rooms, and to deliver their meals by tray service.

Fraser Health Authority has also directed closure of the 2nd Floor Residential Care Dining Room.  The Independent Living Dining room and living areas at WRSV are unaffected.

 

 

As we receive further guidance from FHA, we will communicate these directives to you.

Please know that the care and safety of all residents is our number one priority, and we are treating the situation very seriously.

 

 

Communication

We will provide families with a Daily Email Update.  In addition, families of Residential Care Residents are in the process of being contacted by phone.  Should the condition of any resident change, their family will be notified immediately.

If you have inquiries, please contact Jessica Obra at 604 365 3930 jobra@retirementconcepts.com or scussen@retirementconcepts.com

 

 

Deliveries

All deliveries will be received at the screening door just north of the 1183 Maple Street Entrance.  This entrance is located in between the 2 main entrances by our garden greenhouse. This includes groceries, medications, and gifts.  All will be sanitized and delivered directly to resident suites.

When dropping off items, we would ask that families please follow the following guidelines, as I am sure you want your parent or loved one to get their deliveries in a timely manner.

  1. Please use plastic bags, not reusable bags;
  2. Make sure to label all bags with resident name and room number; and
  3. Try to limit drop offs to essential items.

 

 

Teamwork

We wish to thank staff, residents and families for their anticipated cooperation and understanding.

 

Sincerely,

The White Rock Seniors Village Leadership Team