White Rock Seniors Village 3rd Floor Residential Care remains a COVID 19 Outbreak Site as declared by Fraser Health Authority October 2nd:
Until further notice, all Site Visitations are cancelled
However, we are happy to say we are able to resume virtual visits!
Families may contact: WRSV Family visits at email@example.com
or call main reception at 604-541-4663 ext 215 to book appointments.
October 17 2020
We hope you have a wonderful start to your weekend!
We continue to be COVID free with no staff or residents presenting with any symptoms!
We currently have no outstanding swabs.
As mentioned, we are in constant contact with the health board and have begun what is considered the “step down” process for a community coming out of a declared COVID 19 outbreak. While this doesn’t change anything for you at the moment, it means we have started on track to getting back to our “pre-covid outbreak” routine.
The mandated protocols, including no visitation, will remain in place until the health authorities give us the all clear and the required quarantine time frame has passed.
When we know dates we will update everyone with these daily communications.
Thank you to all staff , residents and families for your outstanding calm, support and encouragement. It is appreciated daily!
As you are aware, West Coast Seniors Housing Management was informed on October 2, 2020, that a student on practicum at White Rock Seniors Village (WRSV) September 30 tested positive for COVID-19. The student had contact with 3rd Floor Residential Care residents, as well as 1 staff member.
The staff member in contact with the student was tested, and result was negative.
Out of an abundance of caution, Fraser Health Authority (FHA) declared the 3rd Floor of Residential Care an Outbreak Site. They directed us to isolate 3rd Floor Residential Care residents to their rooms, and to deliver their meals by tray service. .
Fraser Health Authority also directed closure of the 2nd Floor Residential Care Dining Room. The Independent Living Dining room and living areas at WRSV remain open.
We have had to pause visitations for all residents, including window visits. This includes face time and skype, as the recreation team who would normally organize these electronic visits is assisting the care team to ensure residents receive everything they need. We are hoping to be able to reinstate face time and skype calls in the near future.
Caring for our community is our top priority and our WRSV Team is dedicated to ensuring consistent, loving and supportive care at all times.
As we receive further guidance from Fraser Health Authority, we will communicate these directives to you.
We are in communication with them at least once a day.
We provide families with a Daily Email Update. We have also phoned the families of residents, Should the condition of any resident change, their family will be notified immediately.
If you have inquiries, please contact Denise Ewert at firstname.lastname@example.org, Jessica Obra at 604 365 3930 or at email@example.com or Sioban Cussen at firstname.lastname@example.org
All deliveries will be received at the screening door just north of the 1183 Maple Street Entrance. This entrance is located between the 2 main entrances by our garden greenhouse. Please restrict your deliveries to groceries, medications, and gifts. No floral arrangements please. All delivery items will be sanitized and delivered directly to resident suites.
When dropping off items, we would ask that families please follow the following guidelines, in order for your parents or loved ones to receive their deliveries in a timely manner.
We wish to thank staff, residents and families for their anticipated cooperation and understanding.
We would also like to extend our appreciation to the family who provided our staff with a special pizza dinner on thanksgiving!
The White Rock Seniors Village Leadership Team