March 19 2021

Hello to all of our friends and families of our Long Term Care residents,

All essential visitors must wear a mask, googles or safety glasses. Please bring your own goggles.

If you need to borrow goggles from us, please leave at the front desk as you leave.

We must also remind you that taking your mask off at any time while in our home is not allowed. If you are carrying COVID or one of the variants, you could spread this to your family member or a member of our staff.

Your visit should be only in your loved ones room and when your visit is over, please pull the call bell so staff can escort you directly to the exit door.

Although the vaccination process is in full swing, we are still following all of the Provincial health orders for the safety of our residents and staff.

Second dose COVID-19 vaccine clinic booking

• Essential visitors are eligible for their second dose, four months following their first dose. Immunization appointments can be made using the online booking tool, two to three weeks prior to eligibility for their second dose.
• To book an appointment, please go to fraserhealth.ca/vaccinebooking. You must use Google Chrome web browser for the form to work. The access code is Ocean.
• If you’ve forgotten the date of your first dose, you can access the date by registering at healthgateway.gov.bc.ca, using your BC Services Card;
• If you need help using the COVID-19 Vaccine Staff Booking Form at fraserhealth.ca/vaccinebooking, you can refer to the updated Booking a COVID-19 Vaccine Appointment guide for support.
• Please do not share these details with others
• WRSV staff will not be booking 2^nd doses for essential visitors

Visitation

• For the next while we are asking that you not come inside the building unless the need is required as depicted in the Fraser health definitions of an Essential visitor
• An essential visitor is someone who would support care needs to the resident’s physical care and mental wellbeing including assistance with feeding, mobility and personal care.
• Please continue to be diligent with hand washing, mask wearing and social distancing as COVID is still transmissible even after vaccination.

On site visits (in our dining room) will now be on specific days by floor. There will be one visit at 2:15 and one at 3:00

Second floor residents can have on site or window visits on Sunday, Monday or Wednesday.

Third floor residents can have on site or window visits on Tuesday Thursday or Saturday.

Virtual visits will remain in the same time slots 9:00, 9:30, 10:00, 10:30, and 11:00 in half hour increments.

All onsite visits (inside visits) can only be with the designated essential visitor. To book a visit (virtual or onsite) with your loved one please email

WRSV-familyvisits@retirementconcepts.com

If a resident in our long term care is not doing well, there might be an exception made to the designated essential visitor rule as they will be allowed to visit in the resident’s room. Our Director of Care, Jessica Obra will contact the family if there is a need for an essential visitor.

For any clinical concerns please email at jobra@retirementconcepts.com or call her at 604-541-4663 ext 115

For any other questions regarding your loved one please email our recreation team at WRSV-recreation@retirementconcepts.com or call them at 604-541-4663 ext 108

To see our weekly updates, please visit www.whiterockseniorsvillage.com

As always, stay safe, and stay informed

The White Rock Seniors Village Team

March 19 2021

Hello to all of our friends and families of our Independent Living residents,

All essential visitors must wear a mask, googles or safety glasses. Please bring your own goggles.

If you need to borrow goggles from us, please leave at the front desk as you leave.

We must also remind you that taking your mask off at any time while in our home is not allowed. If you are carrying COVID or one of the variants, you could spread this to your family member or a member of our staff.

Your visit should be only in your loved ones room and avoid common areas and other residents

Although the vaccination process is in full swing, we are still following all of the Provincial health orders for the safety of our residents and staff.

Second dose COVID-19 vaccine clinic booking

• Essential visitors are eligible for their second dose, four months following their first dose. Immunization appointments can be made using the online booking tool, two to three weeks prior to eligibility for their second dose.
• To book an appointment, they need to go to fraserhealth.ca/vaccinebooking. They must use Google Chrome web browser for the form to work. The access code is Ocean.
• If they’ve forgotten the date of their first dose, they can access the date by registering at healthgateway.gov.bc.ca, using their BC Services Card;
• If they need help using the COVID-19 Vaccine Staff Booking Form at fraserhealth.ca/vaccinebooking, they can refer to the updated Booking a COVID-19 Vaccine Appointment guide for support.
• Please do not share these details with others so FHA can ensure they have a dose available for them.
• WRSV will not be making appointments for second doses for essential visitors.

Visitation

• We continue to ask that you not come inside the building unless the need is required as depicted in the Fraser Health definitions of an essential visitor
• An essential visitor is someone who would support care needs to the resident’s physical care and mental wellbeing including assistance with feeding, mobility and personal care.

All onsite visits (inside visits) can only be with the designated essential visitor. Please email

WRSV-familyvisits@retirementconcepts.com  or call 604-541-4663 ext 215

Residents may continue to visit with their friends or family outside with masks on. We continue to ask that trips out into the community are limited to essential.

As always, stay safe, and stay informed

The White Rock Seniors Village Team