We hope you are all staying safe and healthy!
NO RESIDENTS are presenting COVID-19 signs or symptoms at Summerland Seniors Village. However, we recognize that this is an anxious time for you and your families, and we hope that by sending out bi-weekly updates, we can provide some reassurance to you on the care of your loved-one
Should the status of this community change in any respect, please know that we will immediately contact families.
Kindly note that you may also click on the following link to view any updates.
We are following the direction of our public health officials to the letter and have full infection prevention and control precautions in place. Staff continue to monitor residents closely and are ensuring the following protocols are being adhered to:
The Recreation staff are conducting small group (5 to 6 people) activities while using social distancing practices. The Recreation staff are also going room-to-room each day to check on each resident and to drop off activities to keep resident minds sharp. Again, please remind and motivate your loved ones to participate in these different activities. To the extent staff are able to facilitate Facetime and Skype for residents they are doing so, amidst their other duties. Please reach out to
firstname.lastname@example.org or call Sylvia Kalyn at (250) 404-4311 to set up a schedule. We will be happy to confirm a date and time to connect you with your loved-one.
In keeping with the strictest measures outlined by Interior Health, we are and have been providing in-room dining services only and will continue to do so until we have instructions to ease these dining restrictions. We fully appreciate the residents’ patience and understanding during these difficult transitions.
All deliveries will be received at the front desk. This includes groceries, medications and gifts. All will be sanitized and delivered directly to the resident’s suites.
Dropping items off: We would ask that families please follow these guidelines to ensure your parent or loved-one get their deliveries in a timely manner.
Reminders for your loved-one to Stay Safe:
Again, the following four points are so critical to discuss with your loved ones. Please help us by reminding each resident daily of the following four items:
We want to thank everyone for their cooperation and patience during this difficult period.
Summerland Seniors Village Team