Stanford Seniors Village Community Update, May 15 2020

 

Hello Everyone:

 

We hope you are all staying safe and healthy!

 

This week is National Nursing week, where we have been recognizing all of our nurses for all their hard work and dedication. They go above and beyond to make our resident’s day bright and comfortable. We thank them from the bottom of our hearts.

 

A sincere thank you to our servers, cooks, housekeeping, maintenance department, reception and the recreation team for their excellent service and care. We have an amazing team here at Stanford Seniors Village and we thank all of our staff for their dedication to our residents and tenants.

 

A gentle reminder that although some restrictions have begun to relax, we are still following the direction of our provincial Health Officer, Bonnie Henry, and our no visitor policy remains in place. We understand your eagerness to come and visit your loved ones but at this time our no visitor policy remains the same. Thank you for understanding during this difficult period of time.

 

We are happy to report that NO RESIDENTS are presenting COVID-19 signs or symptoms at Stanford Seniors Village. However, we recognize that this is an anxious time for you and your families, and we hope that by sending out bi-weekly updates, we can provide some reassurance to you on the care of your loved-one

 

Should the status of this community change in any respect, please know that we will immediately contact families.

Kindly note that you may also click on the following link to view any updates. https://www.retirementconcepts.com/category/stanford-seniors-village/

 

Protocols

We are following the direction of our public health officials to the letter, and have full infection prevention and control precautions in place. Staff continue to monitor residents closely and are ensuring the following protocols are being adhered to:

 

Recreation Program

Our recreation staff are continuing to have social interactions on a one to one basis with residents. This includes a variety of crafts, word games and memory puzzles, facetime and skype calls with loved ones. If you would like to facetime or skype your loved one please email your request to stanford-recreation@retirementconcepts.com. Our recreation team will do their best to fulfill everyone’s request as often as time permits. We appreciate your understanding to limit the calls to 15 -30 minutes.

 

For Independent Living and Assisted Living please email your facetime and skype call requests to rtranberg@retirementconcepts.com and we will be happy to confirm a date and time to connect you with your loved one.

 

This week we had our first exercise class in Independent Living/ Assisted Living with a max of 5 residents per group. Residents will be required to sign up for exercise class in advance and will be pre-screened prior to the class starting. Physical distancing and sanitization will be in place during this program.

 

Independent Living and Assisted Living Dining Room

The dining room still remains closed at this time. The hot cart delivery service to the resident doors is working really well, lunch delivery starts at approximately 11:45 and Dinner at 4:45.

 

Activity Wagon:

The Activity Wagon has been well received. On the wagon residents found a variety of crafts, word games, memory puzzles, magazines, books, stationary and cards and paint by number. Residents were able to choose a craft of their choice. The Activity Wagon will be going around once a week.

 

If Required:

All deliveries will be received at the front desk between 7:00am – 5:00pm. This includes groceries, medications, gifts. All will be sanitized and delivered directly to the resident’s suites.

Dropping items off: We would ask that families please follow these guidelines to ensure your parent or loved one to get their deliveries in a timely manner.

  1. Please use plastic bags, no reusable bags
  2. Make sure to label all bags with resident full name and room number
  3. Try to limit drop offs to essential items. There are days when staff are overwhelmed trying to keep up
  4. Please sanitize, if possible, the items before dropping off. We will re-sanitize as well to be safe

 

Reminders for your loved one to Stay Safe:

Again, the following four points are so critical to discuss with your loved ones. Please help us by reminding each resident daily of the following four items:

  1. Practice social distancing (6 feet apart)
  2. Perform proper Hand Hygiene (Wash hands frequently for 20 seconds with the alcohol-based sanitizer or soap and hot water) 20 second or greater is so important.
  3. Avoid touching eyes, nose and mouth
  4. If exhibiting any symptoms (fever, cough and difficulty breathing) please alert staff immediately.

 

A big thank you to everyone for working so hard to keep Stanford safe and healthy, as well as for the kindness, understanding and support you share.

 

We want you to know how much we appreciate your kind words, all of which are shared with the entire Stanford Team.

 

With Love,

The Stanford Seniors Village Team