Hello Everyone:

We hope you are all staying safe and healthy!

NO RESIDENTS are presenting COVID-19 signs or symptoms at Stanford Seniors Village. However, we recognize that this is an anxious time for you and your families, and we hope that by sending out bi-weekly updates, we can provide some reassurance to you on the care of your loved-one

Should the status of this community change in any respect, please know that we will immediately contact families.

Protocols

We are following the direction of our public health officials to the letter, and have full infection prevention and control precautions in place. Staff continue to monitor residents closely and are ensuring the following protocols are being adhered to:

• restricting ALL visitors from the premises
• ensuring no staff member is working in multiple facilities
• staff are removing outside clothing and footwear before entering the premises
• staff are screened for their temperature upon entrance to the building, and midway through their shift
• social distancing is occurring among residents in each facility, including during mealtimes
• appropriate application and removal of personal protective equipment (PPE), and the use of individual slings (cloth component of a personal lift).
• ensuring ongoing, environmental cleaning and increased frequency of high touch surfaces in order to break the chain of infection
• staff and residents are committed to regular/proper hand hygiene to break the chain of infection, by washing their hands with soap and water and applying hand sanitizer.

Recreation Program

Our recreation staff are continuing to have social interactions on a one to one basis with residents. This includes a variety of crafts, word games and memory puzzles, facetime and skype calls with loved ones. If you would like to facetime or skype your loved one please email your request to stanford-recreation@retirementconcepts.com. Our recreation team will do their best to fulfill everyone’s request as often as time permits. We appreciate your understanding to limit the calls to 15 -30 minutes.

Independent Living and Assisted Living Dining Room

 We have now closed our dining room and residents are now receiving tray service delivery to their suites. Lunch delivery starts at approximately 11:45 and Dinner at 4:45.

 Market Wagon

We have the market wagon up and running stocked with lots of inventory. The market wagon will be going around from 2:00 – 3:00 every day to allow Independent living and Assisted living residents to purchase items if they choose.

If Required:

All deliveries will be received at the front desk between 7:00am – 7:00pm. This includes groceries, medications, gifts. All will be sanitized and delivered directly to the resident’s suites.

Dropping items off: We would ask that families please follow these guidelines as I am sure you want your parent or loved one to get their deliveries in a timely manner.

1. Please use plastic bags, no reusable bags
2. Make sure to label all bags with resident full name and room number
3. Try to limit drop offs to essential items. There are days when staff are overwhelmed trying to keep up
4. Please sanitize, if possible, the items before dropping off. We will re-sanitize as well to be safe

Reminders for your loved one to Stay Safe:

Again, the following four points are so critical to discuss with your loved ones. Please help us by reminding each resident daily of the following four items:

1. Practice social distancing (6 feet apart)
2. Perform proper Hand Hygiene (Wash hands frequently for 20 seconds with the alcohol-based sanitizer or soap and hot water) 20 second or greater is so important.
3. Avoid touching eyes, nose and mouth
4. If exhibiting any symptoms (fever, cough and difficulty breathing) please alert staff immediately.

Thank You

We want to thank everyone for their cooperation and patience during this difficult period.

With Love,

The Stanford Seniors Village Team