Good Afternoon,


We are pleased to report that there continues to be no one on site – staff or residents/tenants – presenting with any signs or symptoms of Covid-19.


We have started to book reoccurring visits (example, every other Tuesday at 10 am etc.). Ask the visitation coordinator at local 1125 about setting up reoccurring visits and what may work for you in the schedule.  All social visits need to occur in the designated areas on Selkirk property as this was part of the Covid-19 visit plan that was approved by the health authority.


If you have had a social visit with us, and would like to give feedback we now have a feedback form. You can request one through email at Selkirk-familyvisits@retirementconcepts.com   or after your next visit.


Our 3 visiting locations have been going well. We plan on gradually adding a fourth visitation location in the weeks to come if it is needed. If you have booked an outside visit, please know that if the weather is poor you will be moved to an alternate inside location.


Please be aware that the site is required to have one designated visitor for all visits based on the BC Centre for Disease Control.


If you are needing to cancel or rebook your visit, please give us as much notice as possible so we can try to fit someone else in that spot. Please send an email to Selkirk-familyvisits@retirementconcepts.com or via phone at local 1125.

If families have questions regarding the visitations please contact Brian DelRay at local 1102, and either he or another Selkirk Covid Committee member will contact you.

Family Caregivers of BC are wanting us to continue to forward to families their website which provides information/training regarding training safe visitation procedures in these difficult times.  Here is the link to information on how family/friend caregivers can access the program on the Family Caregivers website:  https://www.familycaregiversbc.ca/community-resources/social-visitation-essentials-course/


We have received a number of questions as to when hairdressing will resume at Selkirk and we will be doing so once  an approved safety plan is in place. Hairdressing is subject to the single site order (SSO) and can only work at one Assisted Living/Complex Care building. At this time she has not chosen to return to us yet, but is coming in for a meeting later this week. We hope to have more information in the next Covid-19 Update letter.


It is vital for everyone’s safety that the requirements listed below are complied with. Unfortunately we have seen people transporting their loved ones without the use of masks etc. If you do not have a mask, we will provide one for you. Let us keep each other safe.

1) Be screened by the nurse or greeter prior to the trip and prior to returning to the floor

2) Comply with strict hand hygiene: Soap and water for at least 20 seconds (required when hands visibly soiled) and/or Hand sanitizer

3)  Wear a surgical mask during transport

4)  Comply with using transport as mechanism to get to/from medical appointments; must not ask transport to stop in between trips for social or other purposes (ie: cannot stop for coffee or to shop)

1)  Pre-screen calls to all passengers prior to transport

2)  Must transport only 1 resident at a time, unless from same facility can transport up to 2 residents at a time maximizing distance seated

3)  Seat the client and escort (if there is one) at the furthest distance from the driver in order to observe a 2 meter distance

4)  If weather permits, keep the windows open to improve ventilation

5)  Ensure vehicle is cleaned, with high touch surfaces (i.e: Drivers station, door handles, overhead grab bar, windows control buttons, lock buttons, seat locks, seat buckles/belts, seat backs, center console, arm rests, credit/debit machines) are being sanitized with appropriate disinfectant, prior to and after resident transfer.

1) Self-Assess with BC COVID-19 Symptom Self-Assessment Tool prior to arriving at facility

2) Be screened by the greeter with the Island Health Screening Tool

3) Limit presence in patient care areas, ideally restricting driver to stay in lobby or outside unless resident requires stretcher (attempt to limit presence inside to <15 minutes; complying with physical distancing of 6 feet)

4) Comply with strict hand hygiene: Soap and water for at least 20 seconds (required when hands visibly soiled) and/or Hand sanitizer

5) Wear surgical mask when in contact with resident (including during the car ride)




Reminders for your loved one to Stay Safe:

Again, the following four points are so critical to discuss with your loved ones. Please help us by reminding your loved one of the following:

  1. Practice social distancing (6 feet apart)
  2. Perform proper Hand Hygiene (Wash hands frequently for 20 seconds or greater with the alcohol-based sanitizer or soap and hot water). This is very important
  3. Avoid touching eyes, nose and mouth
  4. If exhibiting any symptoms (fever, cough and difficulty breathing) please inform staff immediately.


Thank You


As always we thank our families and friends for showing their support and understanding during this unprecedented time. Take care of yourself, and each other.