Hello families and friends of Rosemary Heights Seniors Village,

We hope you are all staying safe and healthy!  We are happy to report there continues to be no signs or symptoms of COVID-19 in any of our residents or staff at Rosemary Heights Seniors Village. Should the status of Rosemary Heights Seniors Village change in any respect, please know that we will immediately contact families.

We hope you are all enjoying the sunshine the last few days has brought us.  The view of the mountains and the sunsets have been astounding. We are noticing a lot of our tenants taking advantage and going for walks.

Daylight Saving time is this weekend (yippee), Sunday March 14th, remember to set your clocks ahead one hour before you retire to bed on Saturday night.

Have you received your free postcard in the mailbox from the Government? Wondering what to do with it? Your loved one would love to receive a post card from you. Feel free to send it to Rosemary Heights with your loved one’s full name and room number.

Protocols

Aside from the single visitor policy, we are following the direction of our public health officials and have full infection prevention and control precautions in place. Staff continue to monitor residents closely and are ensuring the following protocols are being adhered to:

We will continue to act upon their latest advice, and will adapt our operations as necessary and recommended. 

Tax receipts  

Tax receipts have been finalized and mailed out to the responsible person. If you have questions or inquires, please connect with our Admin coordinator responsible for finance, Sukhjit Kaur at skaur@retirementconcepts.com  or phone 778-545-5000 ext. 1011. 

Visitor

Per the BC Centre for Disease Control, and Provincial Health Order directive, there are currently two categories of visitors for Retirement Communities, Essential Visitors & Designated Visitors for Social Visits.

Essential Visitors provide visits for compassionate care and/or are paramount to the patient/client’s physical care and mental well-being. The Health Authority or Facility staff will determine if a visit is essential. Whereas, Designated Visitors are for social occasion visits, and under these guidelines, each resident is permitted to have ONE designated visitor with bookings made in advance.

Medical Health Officers Orders

This is a reminder to PLEASE comply with the directives given by Dr. Bonnie Henry as it pertains to residents of senior’s communities leaving for ESSENTIAL OUTINGS ONLY.  Due to the increase in COVID-19 cases in Surrey and surrounding area, every precaution needs to be exercised for the health and safety of everyone living in the community.  An ESSENTIAL TRIP is outlined as a doctor’s appointment, optometry appointment, hospital/lab appointment, and grocery shopping ONLY.

RHSV is proud to present: 

“Care giving during COVID-19”

March 16, 2021 from 6-7:30 pm 

Rosemary Heights Seniors Village is proud to host the Alzheimer’s Society for a Virtual Zoom Presentation on “Caregiving during COVID-19”. We will be discussing:

Please RSVP to Melissa at mtoth@retirementconcepts.com or by calling 604-351-2200. We will email you the Zoom information, once you have registered.

Recreation:

The recreation team continue to provide activities to ensure residents can have fun, exercise and socialize with each other in our community. Arts and crafts, exercise, and manicures are just some of the programs that we are enjoying in smaller group activities.

Our team is dedicated to ensuring our residents are able to connect to their families and loved ones.  We are happy to assist with virtual visits via FaceTime, Skype, and zoom, and we can arrange for phone calls with your loved ones.

We will continue to offer scheduled video calls for those families who live out of town or are unable to come in for any reason. Please connect with Jaylene Smillie in our recreation department by emailing jsmillie@retirementconcepts.com or by calling 778-545-5000 ext. 1007

Dining

What’s cooking?  Looking forward to this week’s daily home-made lunches always served with a bowl of warm, tasty soup. Below is a sample of a few choices of lunches that our residents have options to choose from.

Perogies with bacon & onions or an egg salad sandwich, Macaroni & cheese or a salmon salad d sandwich, turkey Reuben or Chicken Caesar salad and to start off Sunday, pancakes with maple syrup served with whipped cream & sausages.

We are so grateful to our talented culinary team for providing us all with warm comfort foods.  And best of all, we do all the cooking and clean up the dishes. 

Deliveries

**Delivery hours are between 9am- 3pm, Mon-Sat and closed Sundays**

All deliveries will be received at the lobby entrance vestibule. This includes medication deliveries from pharmacies, other gifts and mail. All items will be sanitized and delivered directly to the residents’ suite.

  1. Please use plastic bags, not reusable bags;
  2. Please label all bags with the resident’s name and suite number;
  3. In consideration of staff-to-resident priorities as well as infection control, please try to limit drop offs to essential items; and.
  4. If possible, please sanitize the items before dropping off. We will re-sanitize as well to be safe.

Please do not drop off items after hours, we do not have staff to be able to accept it and may be left outside until the designated time listed, if you do, you will be taking your chances & we will not be responsible for anything that is left after hours.

A big thank you to everyone for working so hard to keep Rosemary Heights safe and healthy, as well as for the kindness, understanding and support that has been shown.

Stay Safe, stay calm, & stay kind.

Take care, and let’s take care of each other.

– Your team at Rosemary Heights Seniors Village (RHSV)