Hello Everyone!

We hope you are all staying safe and healthy!  It is so important to follow the directions to keep yourself and everyone else safe.   We are happy to report today we have no new resident or staff displaying any symptoms of COVID-19 here at Rosemary Heights Seniors Village and we are grateful.

We wanted to take a moment and say Happy Father’s Day to all the dads, stepdads, uncles, brothers, grandparents, and moms pulling double duty.  Enjoy the weekend, we are all looking forward to the HOT weather predicted for this weekend.


BC’s Restart Plan

As outlined in the BC Centre for Disease Control’s (BCCDC) Restart Plan, the Step 2 milestone of June 15th will be kept and the easing of restrictions and new guidelines for a number of public activities will be put in place. Please click the below link to see the specific guidelines that build on the steps implemented in Step 1 of the Restart Plan:

BC’s Restart: A plan to bring us back together – Province of British Columbia


We have submitted our health & safety plan to Fraser Health for review and are awaiting approval before we can proceed with this change in our community to transition to the Special Care Dementia Unit for responsive behavior residents; Behavior Support Transition Neighborhood (BSTN).

The unit is intended to meet the special needs of our residents with more specialized recreation programs, clinical programing and increased staffing again to support the needs of this specific client population.

Once we get the clear go ahead we will let you know before the changes take place.

Father’s Day

We will be hosting a BBQ on Friday, June 18 for our dads (& all the residents) burgers, hot dogs, potato chips and salad & of course no meal complete without sweet treat follow up – Apple pie a la mode!   Mmmmm can’t waitJ

Our team, Rosemary Heights Seniors Village (RHSVstrong), is excited to be participating in the Canadian Cancer Society’s Plaid for Dad campaign and we would be thrilled to have you involved, too!

A huge thank you to everyone that has kindly donated to this great cause, we have raised $250 of our $500 goal- whoo hooooo!!!!

Here’s how to take part:
1)    Donate to our workplace team – simply visit our fundraising page:


2)    Wear Plaid for Dad on Friday, June 18 and post a photo to social media with #PlaidforDad!
All donations and fundraising will support ground-breaking prostate cancer research. Together, we can make a difference in the lives of Canadian families facing prostate cancer!

Thank you for your generous support!


Our Spring-Summer Menu has now launched and our residents will be enjoying seasonal produce and delicious new Entrée items such as BBQ options, Chicken Caprese, Arugula salad, & Moroccan Fish just to name a few!

Canada Revenue Agency is pleased to host the following live webinars in July and August:

Seniors Benefits and Credits Presentation on July 20 and August 3, 2021 from 1:30PM – 2:30pm PST

Doing your taxes has its benefits! Benefits, credits and deductions you could be eligible for are the Disability Tax Credit, GST/HST credit, medical expenses, Canada caregiver credit and pension income splitting. Other government departments also use your tax information to calculate your payments, such as the guaranteed income supplement. If you do your taxes after the filing deadline, your payments could be delayed. During the webinar we will be able to answer your questions live.

Persons with Disabilities Presentation on July 6 and August 5, 2021 from 1:30PM – 2:30pm PST

Benefits and credits available to you! If you live with a disability or have a dependent with a disability, there are benefits and tax credits available to you and the people who support you. Some of the benefits and credits to which you may be eligible for are the Disability tax credit, medical expenses, Canada caregiver credit, and the Child disability benefit. During the webinar we will be able to answer your questions live.

Benefits & Credits for Caregivers Presentation on June 24, July 8 and August 10, 2021 from 1:30PM – 2:30pm PST

As a caregiver for an individual with a physical or mental impairment there may be benefits and tax credits available to you! Join our webinar to obtain more information about the following topics. Canada Recovery Caregiving Benefit (CRCB), Canada Caregiver Credit, Medical Expenses, Slam the scam. During the webinar we will be able to answer your questions live. 

Scam awareness – Be scam smart Presentation on July 19 and August 18, 2021 from 1:30 – 2:15pm PST

Help protect yourself and others against fraud – Taxpayers should be vigilant when they receive, either by telephone, mail, text message or email, a fraudulent communication that claims to be from the Canada Revenue Agency (CRA) requesting personal information such as a social insurance number, credit card number, bank account number, or passport number. Learn to recognize common types of scams and to identify legitimate communications from the CRA.

You can register for any of the above webinars by going to the below link and clicking on the link associated with the date of your choice.

https://canada.webex.com/canada/onstage/g.php?PRID=4f1473dfdd206ba0967b78ce55fe4326 (English presentations)

Summary of the “In Building” social visitation guidelines:

We will continue to have a Screener/Greeter at the front doors which all visitors must come to and be pre-screened, temperature taken and sign in. You will also be provided a sanitization kit that contains a medical graded cleaning wipe and ask that help do your part & clean high touch areas before you leave from your visit.  If you do not have a medical grade mask one will be provided for you. The guidelines state you can have 2 adults and 1 child (18yrs or younger) at a time in your suite following all guidelines. When the visit is over, they must sign out and go directly out. Please remind your family and friends that in order to keep everyone safe, we will continue to keep track of all visitors in the building.

For the safety of all of our residents & staff, and to minimize the possible risk of exposure we are requesting that visits occur in your loved one’s suite/room only, please do not access common areas, any patio areas, dining areas or walk hallways.  No food or beverage are to be consumed by any visitor during the in person visit within Rosemary Heights (however residents can).


To request  visit times/dates email this address  rhsv-familyvisits@retirementconcepts.com  for visitation.



X Remove your mask at any time

X Please do not touch your mask (sanitize hands if so)

X Do not drink or eat during your visit

X Drop in without an appointment

Our team members first & main priority is the wellbeing & care of our residents that reside at Rosemary Heights.

Family/friends can bring in food/beverage only for the resident you are visiting and visitors are advised not to partake in consuming any food or beverage during your visit, keep your mask on at all times.  This is also printed on the sign in waiver form a visitor signs every time you come in for a visit, if you are unable to adhere to appropriate precautions, you will be excluded from visiting.


Long term Care:  If you would like to take a resident out, you must still schedule this in advance.  Please give the Nurses on the floor as much notice as possible, preferably 24hrs prior, so they can ensure your loved one is ready.

Independent/Assisted Living:  You do not need to schedule an outing for our IL/AL residents because they are able to meet you out front or at the door.  Please arrange this directly with the resident.  If you need to come up to the suite to assist the resident prior to the outing, then a scheduled visit is required.

We strongly recommend all residents follow the current Public Health Officer (PHO) order on gatherings and events.

NO visitors will be permitted at Rosemary Heights if an active outbreak is in progress.

Recreation Program

We are happy to assist with virtual visits via FaceTime, Skype, and zoom, and we can arrange for phone calls with your loved ones.

We will continue to offer scheduled video calls for those families who live out of town or are unable to come in for any reason. Please connect with Jaylene Smillie in our recreation department by emailing jsmillie@retirementconcepts.com or by calling 778-545-5000 ext. 1007.

Hair Salon

The hair salon is open! Please contact Rhonda to set an appointment, phone number is 604-626-5449 and her email address is pace_rhonda@hotmail.com.


**Delivery hours are between 9am- 3pm, 7 days a week**

All deliveries will be received at the lobby entrance vestibule. This includes medication deliveries from pharmacies, other gifts and mail. All items will be sanitized and delivered directly to the residents’ suite.

  1. Please use plastic bags, not reusable bags;
  2. Please label all bags with the resident’s name and suite number

Please do not drop off items after hours, it may be left outside until the designated time listed, if you do, you will be taking your chances & we will not be responsible for anything that is left after hours

We ask that families share this information with all parties you believe will be in contact with your loved one. We have all worked so hard together over the last year, please remain diligent in your current practice to help keep our home a safe place.

If you have any questions or general inquiries, please do not hesitate to reach out.  You can contact Maggie, General Manager at mamirani@retirementconcetps.com or call 778-545-5001.

Once again, A BIG THANK YOU to everyone for working so hard to keep us safe and healthy, as well as for the kindness, understanding and support you share.

– Your team at Rosemary Heights Seniors Village (RHSV)