Hello families and friends of Rosemary Heights Seniors Village

We hope you are all staying safe and healthy!

There continues to be no signs or symptoms of COVID-19 in any of our residents or staff at Rosemary Heights Seniors Village, and for that we are very grateful. Should the status of Rosemary Heights Seniors Village change in any respect, please know that we will immediately contact families.

We are still waiting on the test results from staff members before Fraser Health declares our Assisted Living out of enhanced monitoring.  Once we learn that we have been cleared we will communicate to you immediately.

COVID Vaccinations Update

We have been informed from Fraser Health Authority, that the 2^nd dose of the COVID 19 vaccine is scheduled for all Rosemary Heights residents on Tuesday Feb 23rd.  Any new resident that moved in Jan 13th onwards and has not received their 1^st dose of the vaccine will receive the 1^st dose on this day; the care team will reach out to you to seek consent if required.  Every resident that received the 1^st dose will automatically receive the 2nd dose unless no consent was given or the resident is not ineligible.  Any essential visitor that was given their 1^st dose at RHSV, you will receive a call, text or email from Fraser health providing you directions on how to book your 2^nd dose vaccine.

Tax Receipts

Our Finance Admin Coordinator is currently working on preparing all of our residents and tenants tax receipts for 2020. They will be in the mail by February 28th 2021.

Communication

We will provide families with a weekly email update that will also be posted under COVID updates on our Retirement Concepts website. For RHSV we send/post every Thursday. https://www.retirementconcepts.com/category/rosemary-heights-seniors-village

Visitor Policy Reminder

• Each tenant and/or resident will be allotted one assigned family member for their visitations.
• All visitors, staff, tenants and residents will be required to wear a medical grade mask while in Rosemary Heights Seniors Village. The mask MUST be worn at all times and for the duration of your visit to the building, as well as the entirety of the 30 minute visits.
• Our priority is protecting the residents/tenants. Family/social visits are limited to a maximum of one designated family member or friend at a time (we are not permitted to have alternative visitors per the Provincial Health Officers).
• To request  visit times/dates for in person visits; email this address  rhsv-familyvisits@retirementconcepts.com  for visitation.  Please include your name, contact telephone number, and name of resident your email.  Allow 48-72 hours for a return call/reply. Keep in mind that we will initially hold monthly visits only in order to accommodate everyone.
• Please arrive a maximum of 5 minutes before visitation appointment to complete pre-screening requirements
• Visits will be 30 minutes and will not be able to accommodate extended times. Please adhere to social distancing and sanitization protocol at all times.
• Please do not bring items for your loved one to your visit, this would include food or drinks
• AND PLEASE NOTE: Should the community have any type of outbreak, visits will cease immediately

We will continue to offer scheduled video calls for those families who live out of town or are unable to come in for any reason. Please connect with Jaylene Smillie in our recreation department by emailing jsmillie@retirementconcepts.com or by calling 778-545-5000 ext. 1007

Recreation:

As mentioned in the last week’s update, February is Therapeutic Recreation Month! This month we recognize the importance and diversity of TR and will be celebrating the amazing team we have here at RHSV. This week we are spotlighting 2 more of our outstanding team members; Jaspreet and Pavan

Jaspreet has been with RHSV since 2018 and loves engaging our seniors with leisure activities they enjoyed in their early years and knows that life priorities may have prevented them from doing these fun activities throughout their lives and the joy it brings to the seniors when they realize that they still CAN do these activities.  It warms Jas’ heart seeing the smiles as it shows that one can find hope, fun, entertainment and most importantly connections through the programs.  The meaningful, therapeutic programs Jas brings to the residents really proves how it can help them enjoy a rich quality of life and Jas is proud to be a part of bringing that joy to the residents. 

Pavan joined RHSV in 2019 and has never looked back.  Pavan enjoys being able to help her residents by bringing new activities to them to try and enjoys watching the residents smile and laugh at trying something different.  It is amazing how trying something new can bring such joy and Pavan loves being able to create programs for our residents that is unique & different.  Why choose TR?  Pavan is a people pleaser and enjoys the creative part of planning programs.   

This week, every day we have had a fun themed day and will be throughout February. This week we celebrated Family Day, Mardi Gras, Drink wine Day ( this was very popular until staff realized they couldn’t drink wine at work-lol) and tomorrow is Chocolate Day and to wrap up the week is love your pet day, just to name a few!  We are so very lucky to have such an amazing group of ladies to bring the fun to our world inside RHSV. THANK YOU!!

February 24, 2021

This year, Pink Shirt Day, or Anti-Bullying Day, is on February 24. It is a day when people come together by wearing pink shirts to school or work to show they are against bullying.

Dining

What’s cooking?  Looking forward to a few of the month’s home-made dinners, that include:

Roast lamb with Mint Sauce, Roast Pork with Apple Sauce, Chicken Chick Pea Curry and no meal is complete without a sweet follow up dessert such as bread pudding or apple pie.

Deliveries

**Delivery hours are between 9am- 3pm, Mon-Sat and closed Sundays**

All deliveries will be received at the lobby entrance vestibule. This includes medication deliveries from pharmacies, other gifts and mail. All items will be sanitized and delivered directly to the residents’ suite.

1. Please use plastic bags, not reusable bags;
2. Please label all bags with the resident’s name and suite number;
3. In consideration of staff-to-resident priorities as well as infection control, please try to limit drop offs to essential items; and.
4. If possible, please sanitize the items before dropping off. We will re-sanitize as well to be safe.

Please do not drop off items after hours, we do not have staff to be able to accept it and may be left outside until the designated time listed, if you do, you will be taking your chances & we will not be responsible for anything that is left after hours.

Thank you to this outstanding team that I am blessed to be a part of- Thank you to all of our Front Line Hero’s for being part of our team at RHSV and serving our residents with pride & dignity in these trying & difficult times. Your efforts do not go unnoticed-we love you all and appreciate what you do beyond belief.  Thank you so much for your unwavering commitment, hard work and support during these past 11 months (wow).  Your humility, kindness, and strength are greatly appreciated.

Take care, and let’s take care of each other.

Stay Safe, stay calm, & stay kind.

– Your team at Rosemary Heights Seniors Village (RHSV)