Hello families and friends of Rosemary Heights Seniors Village

We are very pleased to share there are no signs or symptoms of COVID-19 in any of our residents or staff here at Rosemary Heights Seniors Village.  We continue to monitor all residents & staff daily for any symptoms. If your loved one is deemed symptomatic or tests positive, please know you will be contacted directly.

We have completed the testing/swabbing of all residents located on the 2nd floor and the results we have received thus far are all negative.  We are waiting for only 3 more residents results and I will ensure to update you once we learn of these results.  

We also are thrilled to report that all staff member’s results are negative!   

 We are still deemed as a low risk, and they are not declaring an official outbreak however we are on an enhanced monitoring outbreak until the morning of Dec 28th. We will be approaching the topic of upcoming Christmas with the MHO & PHN and will pray that they will lift our restrictions, however if they do not agree we will need to respect their decisions as they are thinking of our safety & the residents.

Communication

As a result of the one confirmed case of COVID-19, we will provide families with a daily email update that will also be posted under COVID 19 updates on our Corporate website. Should the condition of any resident change, their family will be notified by phone immediately.

Protocols

We are following protocols established by the Health Authority, the Office of the Provincial Health Officer and BC Center for Disease Control.

We will continue to act upon their latest advice, and will adapt our operations as necessary and recommended. 

Acknowledgements

We can’t thank our team members enough for everything they do, every day throughout this uncertain time.  Their courage to face the unknown leaves me awed and makes me so very proud of each of them and my heart is full knowing that they allow me the privilege to work along side of them.  Truly, we have the BEST staff!

Thank you to all the families & friends who continues to support Rosemary Heights.  Your daily emails, calls, thoughtful gestures, generosity, kindness, and understanding and support is what helps boost morale & knowing that you are seeing what the frontline workers are doing day after day.  Your understanding and patience has meant a lot to our staff.

– Your team at Rosemary Heights Seniors Village (RHSV)