Saturday October 24
Good Evening Family and Friends of Rosemary Heights:
Today, we remain at 2 confirmed cases of COVID 19 in our resident population on the Long term care 2nd floor-West Wing. There are no other confirmed cases in any resident.
Sadly , the one resident from yesterday that was showing symptoms congruent with a current condition, passed away early this morning and the results of their test had come back negative. Their family has been notified and we send our deepest condolences. Out of extreme caution, we had a 2nd swab test for this resident prior to them passing yesterday and when we receive the result, we will inform you.
Our 2 staff members with confirmed cases of Covid 19 are at home in isolation. Five more staff swabs have come back negative, and we are awaiting on ONE additional staff swab test result. We will let you know these results when we receive them.
We have cohorted staff to work only on their designated floors and units to avoid cross contamination. As far as we are aware, there was no contact between long term care and independent living or assisted living floors. At this time, Independent and assisted living residents are still able to come and go (but no inside visitors), although that may change according to Fraser Health protocols for outbreak communities. If there are changes to Fraser Health Authority protocols, we will let you know. Currently, all in-person visitations have been halted, and in-person, window visit, skype and facetime visitations are currently on hold during the outbreak.
Please know that we will only contact family members by phone that have loved ones that test positive.
Background information:
On October 16th we were informed that a case of COVID-19 was confirmed involving a staff member at Rosemary Heights Seniors Village. Their last day of work was October 15th on the second floor of the East Wing.
Fraser Health Authority was contacted and have been on site. We have implemented our COVID outbreak protocols.
Fraser Health Authority has tested residents of the 2nd floor, as well as all staff.
The 2 confirmed cases are in the West Wing.
All other resident swabs to date, have come back negative.
Flu shots are postponed until the Outbreak has ended. Please rest assured all precautions are being taken to keep everyone safe and healthy.
We have isolated 2nd floor Long term care residents under droplet precautions. We continue to monitor all residents for any symptoms.
Communication
As a result of the one confirmed case of COVID-19, we will provide families with a daily email update that will also be posted under covid updates on our website. We will phone those who do not have e mails. Should the condition of any resident change, their family will be notified by phone immediately.
Protocols
BC’s Medical Health Officer and CDC have been notified. We are following protocols established by the Health Authority, the Office of the Provincial Health Officer and BC Center for Disease Control.
We will continue to act upon their latest advice, and will adapt our operations as necessary and recommended.
Deliveries
All deliveries will be received at the lobby entrance vestibule. This includes medication deliveries from pharmacies, other gifts and mail. All items will be held in isolation for 24 hours, sanitized and delivered directly to the residents’ suite. Groceries for Independent and assisted living may still be delivered.
When dropping items off, we would ask that families please follow the following guidelines to ensure loved ones will receive their deliveries in a timely manner:
Acknowledgements
We wish to thank families and loved ones in advance for their anticipated patience and cooperation. Emails or calls may not be returned as quickly as normal as we work with health authorities to ensure constant care for the residents.