Hello Families and Friends of Rosemary Heights

Current COVID-19 guidelines in Long Term Care and Assisted Living Communities are being revised provincially effective April 1st, 2021. Dr. Bonnie Henry, Provincial Health Officer delivered an update today with province wide changes to current restrictions including changes to the visitor guidelines.

Starting April 1st, the following changes will be put into place:

How to book your visit is listed below. Appointments are required. No drop ins.

We ask families and residents to keep in mind the following requirements:


We ask families and residents to keep in mind the following requirements:

Social visitation will continue to require advanced booking, screening of visitors, use of medical masks, and practicing frequent hand hygiene. A new mask and hand sanitizer will be provided at the entrance and visitors must don a mask and perform hand hygiene.

Protecting our communities and your loved ones is our top priority at Retirement Concepts.  The benefits of this social interaction are said to currently outweigh the risks of COVID-19 and we are thrilled to be able to see families together again. Please understand there are still risks associated with this and our guidelines and protocols are in place to do all we can to keep our community safe. Any non-compliance of the current requirements and guidelines may result in the visit being suspended. We ask families and friends to practice safety and caution in order to keep all of our residents and team members safe and healthy during this time.

Lastly, we encourage everyone to keep within the provincial guidelines in your daily lives. As restrictions ease, your loved one’s safety is also in your hands. Performing hand hygiene, proper PPE, self-monitoring for symptoms and enhanced sanitization in your day to day is now more important than ever.

Thank you for your understanding and cooperation.


– Your team at Rosemary Heights Seniors Village (RHSV)