Hello families and friends of Rosemary Heights Seniors Village.
We are happy to report no residents or staff are displaying any COVID symptoms and we are continuing to monitor staff and residents daily, as well we are continuing with our enhanced sanitization plan.
At this time, we are still deemed on an enhanced monitoring on the Assisted Living building and must continue with ceasing in person visits, residents remain in their rooms with meals being served via room service and group activities are halted as per Public Heath & Fraser Health. We are continuing to monitor staff and residents daily, as well we are continuing with our enhanced sanitization plan. Please know that if your family member tests positive, you will receive an immediate phone call and they will continue these calls daily to keep you updated.
We have been instructed by Fraser Health that we will be retesting all the staff & residents in the Assisted Living building again on Monday Feb 15th to ensure everyone remains healthy before we resume daily activities.
We have encouraged all residents to call the staff with any concerns or needs should they need anything 24/7. With the changes to meals being delivered via room service, times may be slightly delayed.
Please continue to communicate positively with your loved ones daily.
The care and safety of residents is our number one priority, and we are treating the situation very seriously.
Long term care:
For all residents in Long term care, dining rooms are open, small group activities are still occurring as well as zoom, FaceTime, & skype calls however we cannot proceed with in person visits as the space we use is located in our Assisted Living building. Any deemed essential visitors for the long term care residents should continue with your schedules.
**Delivery hours are between 9am- 3pm, Mon-Sat and closed Sundays**
All deliveries will be received at the lobby entrance vestibule. This includes medication deliveries from pharmacies, other gifts and mail. All items will be sanitized and delivered directly to the residents’ suite.
Please do not drop off items after hours, we do not have staff to be able to accept it and may be left outside until the designated time listed, if you do, you will be taking your chances & we will not be responsible for anything that is left after hours.
A big heart felt thank you to everyone who is helping keep themselves and others around them safe. It has been a very long, hard, difficult year, and know that we appreciate all the efforts made to stay healthy.
– Your team at Rosemary Heights Seniors Village (RHSV).