Hello Families and Friends of Renfrew,

We wanted to let everyone know that the hairdresser will restart her service may 12 2021!

We also thought we would send a reminder of all the visitation guidelines and contact information.

To book your visit please email rcc-recreation@retirementconcepts.com Appointments are required. No drop ins.

We ask families and residents to keep in mind the following requirements:

• Social visitation will continue to require advanced booking, screening of visitors, use of medical masks, and practicing frequent hand hygiene. A new mask and hand sanitizer will be provided at the entrance and visitors must don a mask and perform hand hygiene.
• Social visitation will be suspended during outbreaks and enhanced monitoring periods
• Essential and compassionate visitation remains in place and any resident who requires this is supported
• Strict adherence to Infection Prevention & Control practices are essential. We encourage you to sanitize your hands, belongings, and gathering spaces frequently
• Visitors are asked to stay home if they are feeling unwell. Please don’t come if you’re not feeling well
• Regular screening of residents and visitors for signs of illness will continue to be performed. If there are any concerns in regards to COVID-19 symptoms the visitor may not be permitted
• Once the visitor is in a resident space they are asked to keep their mask on and are asked to frequently perform hand hygiene
• Please consider limiting your visits to one care home per day to ensure limited cross contamination

Protecting our communities and their loved ones is our top priority at Retirement concepts.  The benefits of this social interaction are said to currently outweigh the risks of COVID-19 and we are thrilled to be able to see families together again. Please understand there are still risks associated with this and our guidelines and protocols are in place to do all we can to keep our community safe. Any non-compliance of the current requirements and guidelines may result in the visit being suspended. We ask families and friends to practice safety and caution in order to keep all of our residents and team members safe and healthy during this time.

Lastly, we encourage everyone to keep within the provincial guidelines in your daily lives. Performing hand hygiene, proper PPE, self-monitoring for symptoms and enhanced sanitization in your day to day is now more important than ever.

Thank you for your understanding and cooperation.