Hello Families and Friends!
As we enter the second week of relaxing some restrictions in our province, we would like to express our gratitude to you and your loved ones for your patience and contribution. Your understanding and compliance with our key protocols to limit potential exposure to COVID are crucial in maintaining our residents as safe as possible.
Though we currently do not have any staff or residents presenting with signs and symptoms of COVID, we continue to implement the No Visitation protocol. We understand that this is difficult for you and your loved ones. We encourage you to keep in touch with them via phone call, video call, email, or letters sent via mail. Window visits are tough as many of your loved ones are having challenges with hearing. We may at times for very special consideration open the window a bit so they can hear you singing a birthday or anniversary greetings. We urge you not to touch the residents or come close face to face. We feel your heartaches but for now the utmost goal is to be COVID Free.
To keep our facility infection-free, we continue to follow our Provincial Health Officer’s directives of Single-Site Policy for staff, checking staff temperature and assessing for COVID symptoms prior to shift start, and appropriate PPE use at all times while in care areas or around residents. We implement frequent hand hygiene for both staff and residents and physical distancing among the residents. Our dietary staff ensures that we serve nutritious meals to help boost our residents’ immune system. Our staff also facilitates activities such as chair exercises and gardening—while maintaining social distancing and enhanced sanitation routines—to help alleviate loneliness and mental stress that come with the pandemic.
It is difficult to adjust to this new norm as we are all not accustomed to so many restrictions. We recognize that our current situation may lead to fear, anxiety, and loneliness. Remember that you are not alone. We are all in this together. We encourage you to stay connected with others even if it is virtually. Reaching out can help you and help them.
We urge you to be calm, stay informed, and be alert. Panic can spread faster than the virus! We hope that the precautions and steps we are taking make this challenging time a little more bearable.
Sending you our kind regards,
Jessica Obra and
Your Peace Portal Seniors Village Family