Family and friends of Peace Portal Seniors Village,

 

We have just been informed of a Staff member that has tested positive for COVID-19. The employee last worked on Thursday April 29th on both wings of the first floor .

The health Authorities have been contacted as well as our own Emergency Response Team.

As we proactively work towards ensuring everyone remains healthy , we have begun following our COVID-19 exposure precautions which include:

-Putting the entire first floor on droplet precautions

-Cancelling all visitations for the first Floor

-Switching to room service for meals

-Enhanced re-cleaning of all areas

-Contact tracing information to supply to health authorities

-Enhanced monitoring of residents and staff for any symptoms

 

Currently no residents or staff are experiencing any symptoms..

 

Communication

 

As is our protocol, in the event of any positive test, we provide families with a daily email update.  Should the condition of any specific resident change, their family will be notified immediately.

 

To inquire about facetime/skype or phone calls, please contact:  Sandra Kaethler skaethler@retirementconcepts.com

 

Protocols

 

BC’s Medical Health Officer has been notified, and the Peace Portal Seniors Village is following protocols established by Fraser Health Authority, the Office of the Provincial Health Officer, BC Center for Disease Control as well as our Emergency Response Team Corporate protocols.

 

We will continue to act upon the latest advice of BC’s Health Ministry and will adapt our operations as necessary and recommended.

 

Deliveries

 

All deliveries will be received at the lobby entrance vestibule.  This includes medication deliveries from pharmacies, floral arrangements, gifts and mail.  All items will be sanitized and delivered directly to the residents’ suite.

 

Dropping items off 

 

We would ask that families please follow these guidelines to ensure loved ones will receive their deliveries in a timely manner:

 

  1. Please use plastic bags not reusable bags;
  2. Make sure to label all bags with the resident’s name and suite number;
  3. Try to limit drop offs to essential items; and
  4. If possible, please sanitize the items before dropping off.  We will re-sanitize as well to be safe

 

Acknowledgements

 

We wish to thank families and loved ones in advance for their patience and cooperation.

 

Thanks again to all of you for your continuing support of Peace Portal Seniors Village.