Dear Friends and Family of Peace Portal Seniors Village Residents;

 

This morning we are pleased to say we are headed in the right direction being down to 6 active cases of COVID in our Peace Portal Seniors Village resident population.  

The remainder of the resident cases have been cleared.

 

All residents have been isolated in their rooms where meals are delivered, and they are monitored and cared for closely.  

 

We remain at 4 staff members who have tested positive for Covid-19. They are isolating in their homes, doing well and they are expected to be cleared in the coming week.

 

No other staff or residents are presenting with symptoms at this time.

 

 

Until further notice, our dining room remains closed, all family visitations are cancelled – including window visits – and all group activities are paused.  

 

Thank you to all staff , residents and families for your outstanding calm, support and encouragement. It is appreciated daily!

 

 

Next set of Covid-19 testing:

 

All staff and residents will be swabbed again by The Fraser Health Authority October 17-18.

If any residents or staff need to be swabbed prior to this date, we will inform you of the results as they come in.

 

 

Fraser Health Authority Advice:

 

Fraser Health is onsite daily to advise Peace Portal Seniors Village on all protocols and operations which include:  

  1. Education of each shift of staff on hand hygiene and safety protocols, including those related to personal protective gear – putting it on, taking it off and performing job functions while wearing it –  and we also audit staff to ensure compliance as does Fraser Health.
  2. Grouping of staff into cohorts designated to a specific floor or area.  They do not work beyond this area, and this reduces the opportunity for spread of Covid-19.

 

 

Onsite Activities:

 

Caring for our Peace Portal Seniors Village Community is our top priority, and our team is dedicated to ensuring consistent, loving and supportive care at all times.

 

Thank you to everyone that is sending (emailing) in the “two thumbs up” photos! Our wall is growing and continues to brighten everyone’s day!

Please feel free to email us a photo with both thumbs up and we will happily add you!

 

 

Communication:

 

In the event of any positive Covid-19 test result for a staff member or a resident, we will provide all families of residents with a daily email update.  We also phone the families of residents.  Should the condition of any specific resident change, their family will be notified immediately.

 

To inquire about facetime/skype or phone calls, please contact: 

Sandra Kaethlerskaethler@retirementconcepts.com.  

At this time, Face Time or virtual visits are not available for positive residents due to protocols that must be followed by Fraser Health.

 

 

 

Protocols:

 

BC’s Medical Health Officer has been notified, and Peace Portal Seniors Village is following protocols established by Fraser Health Authority, the Office of the Provincial Health Officer and the BC Center for Disease Control.

 

We will continue to act upon the latest advice of those who regulate us, and will adapt our operations as necessary and as recommended. 

 

The Outbreak Period is re-evaluated on a daily basis following additional new positive test results.  We will advise families of a definitive Outbreak conclusion date once Fraser Health Authority informs us of it.

 

 

 

Deliveries:

 

All deliveries will be happily received at the lobby entrance vestibule.  This includes medication deliveries from pharmacies, as well as gifts and mail from friends and family.  All items will be sanitized and delivered directly to resident suites.

 

 

 

Dropping items off:

 

We ask that families please follow these guidelines to ensure loved ones receive deliveries in a timely manner:

 

  1. Please use plastic bags not reusable bags;

 

  1.          Please label all bags with the resident’s name and suite number;
  2. Try to limit drop offs to essential items; and

 

  1. If possible, please sanitize the items before dropping off.  We will re-sanitize as well to be safe.

 

 

Acknowledgements:

 

We wish to thank families and loved ones in advance for their patience and cooperation.

 

Please join us in extending our sincere appreciation to the Peace Portal Seniors Village staff, who are dedicated to keeping your loved ones safe and in good spirits. 

 

Thanks again to all of you for your continuing support of Peace Portal Seniors Village.  

 

 

 

Sincerely,

 

Sanaah Dodhia | General Manager  

T: 604-535-2273 ext 113 | Direct Line: 604-542-8260  F: 604-535-3051