Peace Portal Seniors Village  –  UPDATE  – Thursday October 8, 2020

 

Hello Friends and Family of Peace Portal Seniors Village Residents;

 

We are pleased to report there are no changes to our communications for today.

We remain at 8 residents who have tested positive for Covid 19.

We currently have two staff members that have tested positive. They are in isolation at their homes.

Staff and Residents are being re-swabbed this week and you will be updated on the outcome.

 

Until further notice, the dining room is closed, family visitations are cancelled, including window visits and all group activities are paused.

 

At this time, if you have not received a phone call from us, then your loved one is negative. 

If you have not received a phone call, but wish to speak with us directly, please let us know.

 

To ensure the safety of all in our community, we have moved COVID positive residents to one wing of the building away from the other residents.

The wing is separated by a plastic barrier and there are dedicated care givers for them 24 hours a day, 7 days a week, who do not work with other residents. 

 

Caring for our community is our top priority and our team is dedicated to ensuring consistent, loving and supportive care at all times.

 

We have started a display wall with photos of friends, family and staff with both thumbs up! Please feel free to email us a photo with both thumbs up for us to brighten everyone’s day and share smiling faces!

 

 

We educate each shift of our staff on hand hygiene and safety protocols, including those related to personal protective gear – putting it on, taking it off and performing job functions while wearing it.

 

At present, we are continuing to work with Fraser Heath Authority and follow their guidance and direction. 

All residents of our Peace Portal community have been placed in isolation in their respective rooms where they receive meals by tray service, and are monitored closely.  Staff have also been grouped into cohorts working on a specific floor, and not facility-wide.

 

 

Communication

As is our protocol, in the event of any positive test, we will continue to provide families with a daily email update.  Should the condition of any specific resident change, their family will be notified immediately.

To inquire about facetime/skype or phone calls, please contact: Sandra Kaethlerskaethler@retirementconcepts.com. At this time, Face Time or virtual visits are not available for positive residents due to protocols that must be followed by Fraser Health. 

 

Protocols

BC’s Medical Health Officer has been notified, and the Peace Portal Seniors Village is following protocols established by Fraser Health Authority, the Office of the Provincial Health Officer and the BC Center for Disease Control.

We will continue to act upon the latest advice of BC’s Health Ministry and will adapt our operations as necessary and recommended. 

The Outbreak Period is being re-evaluated on a daily basis pending additional test results, and as we continue to take active measures against the spread.  We will be sure to let families know of a definitive date once Fraser Health Authority informs us of it.

 

Deliveries

All deliveries will be received at the lobby entrance vestibule.  This includes medication deliveries from pharmacies, gifts and mail.  All items will be sanitized and delivered directly to the residents’ suite.

 

Dropping items off 

We would ask that families please follow these guidelines to ensure loved ones will receive their deliveries in a timely manner:

  1. Please use plastic bags not reusable bags;
  2. Make sure to label all bags with the resident’s name and suite number;
  3. Try to limit drop offs to essential items; and
  4. If possible, please sanitize the items before dropping off.  We will re-sanitize as well to be safe.

 

Acknowledgements

 

We wish to thank families and loved ones in advance for their patience and cooperation.

 

Please join us in extending our sincere appreciation to the Peace Portal Seniors Village Staff, who are dedicated to keeping your loved ones safe and in good spirits. 

 

Thanks again to all of you for your continuing support of Peace Portal Seniors Village.