May 04

Family and friends of Peace Portal Seniors Village,


We understand the information below may seem repetitive however we like to maintain daily contact during any COVID exposure and ensure you have all information readily available.


As we have informed you, a Staff member has tested positive for COVID-19.

The dates of exposure were Wednesday and Thursday the 28th and 29th of April on the first floor.

We have a resident that, thru point prevalence testing, was found to have a residual positive result from previous COVID exposure. The individual is not considered a case, did not become infected thru any site contact and is not infectious. Out of caution however, they will remain included in the isolation, droplet precautions and enhanced monitoring.


The health Authorities have been contacted as well as our own Emergency Response Team and as such, we have been placed on Enhanced monitoring. This means we are not on outbreak but will be following heightened protocols.


As we proactively work towards ensuring everyone remains healthy , we are following our COVID-19 exposure precautions including the CDC protocols which include:

–Cancelling all visitations for first floor–

-Placing required first floor residents on isolation and droplet precaution

-Switching to room service for meals on first floor

-Enhanced re-cleaning of all areas

-Contact tracing information to supply to health authorities

-Swabbing of identified staff and residents

-Enhanced monitoring of residents and staff for any symptoms

-Low threshold testing – This means even the slightest deviation from any staff or residents norm, will result in being tested

-Cohorting first floor staff


Currently no residents or staff are experiencing any symptoms.




As is our protocol, in the event of any positive test, we provide families with a daily email update.  Should the condition of any specific resident change, their family will be notified immediately.


To inquire about facetime/skype or phone calls, please contact:  Sandra Kaethler skaethler@retirementconcepts.com




BC’s Medical Health Officer has been notified, and the Peace Portal Seniors Village is following protocols established by Fraser Health Authority, the Office of the Provincial Health Officer, BC Center for Disease Control as well as our Emergency Response Team Corporate protocols.


We will continue to act upon the latest advice of BC’s Health Ministry and will adapt our operations as necessary and recommended.





All deliveries will be received at the lobby entrance vestibule.  This includes medication deliveries from pharmacies, floral arrangements, gifts and mail.  All items will be sanitized and delivered directly to the residents’ suite.


Dropping items off 


We would ask that families please follow these guidelines to ensure loved ones will receive their deliveries in a timely manner:


  1. Please use plastic bags not reusable bags;
  2. Make sure to label all bags with the resident’s name and suite number;
  3. Try to limit drop offs to essential items; and
  4. If possible, please sanitize the items before dropping off.  We will re-sanitize as well to be safe




We wish to thank families and loved ones in advance for their patience and cooperation.


Thanks again to all of you for your continuing support of Peace Portal Seniors Village.